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AstroPay: Payments reviews

Name: Payments
Rating: 1.47 (17 reviews)

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1.29

Based on 17 reviews, last reviewed 29th Oct 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

4 star

12%

76%

Latest highest rating:

5

GOOD WHATSAPP SUPPORT had a pending withdrawal of 50000 inr inr yesterday...i tried contacting them on email they didnot respond but when i send them a whatsapp message th... Read more Reviewed on: 7th October 2022

Latest lowest rating:

1

I’m very disappointed with AstroPay. I’m very disappointed with AstroPay. My payment got stuck in the app, and I've tried contacting support multiple times with no success. It’s frustrati... Read more Reviewed on: 29th October 2024

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AstroPay Payments reviews (17)

Review of the AstroPay, Payments:

SCAM ! DO NOT USE !

Hello everyone, I literally created an account here just to write this message for everybody to take caution of this site called AstroPay (which I doubt anyone will actually use it except me, the dumbass). So basically I would like to deposit to Pinnacle, and the payment method available in my country is only AstroPay, ecoPayz and Bitcoin. I was pretty curious to check out AstroPay because I was thinking, well if a big book like Pinnacle accepts it, nothing can goes wrong right? And that is where I am wrong! I registered at AstroPay and trying to make a deposit of 100$ in which I will deposit later to Pinnacle, and the only option available is through bitcoin at that moment, so I purchased some bitcoin at remitano and proceed to transfer the amount required to buy the so-called "AstroPay card", at first I wasn't worried because I know sometimes bitcoin transaction takes awhile so I waited... 1 hour.... 3 hours.... and now 24 hours have passed. I tried to lookup their customer service and surprisingly a "big" company like AstroPay doesn't even have a livechat or call! Only email! Very funny. So I've decided to email them trying to describe my problems and asking why is it taking so long. Now here's the part where it pissed me off the most, as a payment option company they asked me to send a payment proof of my transaction, like wtf can't you just check it through your side? But is okay I will cooperate so I've sent all the details required, the blockchain link, the proof that I've sent the exact BTC to the address mentioned by AstroPay. After that, every reply I get from the customer service is just a COPY-PASTE message that they require a NEW PAYMENT PROOF! They don't even bother to TRY to fix your problem, they literally just don't give a shit to your transaction, moreover it's a bitcoin transaction so I am pretty sure I am getting scammed here without a doubt... Since there's no way I can chargeback or anything. After this incident I've done some Google search and I realized there are alot of bad reviews regarding AstroPay already but I am too late to realize it, so please help me to make this post go viral and get enough attention to be a the Google search top result so whenever people search "Astropay scam" at google this will be at the top! Also, if AstroPay is reading this, and you would like to ACTUALLY HELP ME to resolve my case feel free to comment here too and I WILL REMOVE THIS THREAD, but until my 100$ is credited or refunded, this will stay forever. For those big sportsbook like Pinnacle or bet365, PLEASE STOP ACCEPTING PAYMENT FROM ASTROPAY ALREADY, because it's a SHIT company and there might be people like me to use it for betting and end up getting scammed. And for those who is curious about AstroPay and you are already reading until here, please just change your mind and look for something else, because this AstroPay doesn't even let you WITHDRAW, so even if you're winning 10 grand at a betting site, your money will also forever stuck at AstroPay, there is no way out so it is very useless platform. I've made the worst decision of my life, now don't make yours. Thank you for reading! Please if possible comment anything down below and make this post go viral until it gets the attention of AstroPay, then maybe I can get 100$ back (even thou the hope is low) Reviewed on: 21st May 2020

I’m very disappointed with AstroPay.

I’m very disappointed with AstroPay. My payment got stuck in the app, and I've tried contacting support multiple times with no success. It’s frustrating to have money stuck with no way to retrieve it. My user ID is 7YLwQZ14, and this issue has been ongoing despite repeated emails. AstroPay really needs to address these types of problems faster and offer better customer support. I can’t recommend this app until they resolve my issue and improve their responsiveness. Reviewed on: 29th October 2024

I deposit 1450 but I don't receive they are doing fr...

I deposit 1450 but I don't receive they are doing froud with users please don't use this fake apk Reviewed on: 18th February 2024

Purchased a voucher from a site they advertise only...

Purchased a voucher from a site they advertise only to be told "not redeemable in this region" Reviewed on: 17th January 2024

Astropay is totally Fraud app

Totally fraud app.....6 days back withdrawn my funds from astropay account to my bank account...but not received those funds till now...contacted astropay via email they said transfer has been done nd if u not received do email ur bank statement...I emailed my bank statement after that nobody is replying any single word on my emails.....totally fake app and I suggest others to stay away from astropay ..here is no option of any attachments otherwise I attached all those email conversations to make it crystal clear....I emailed to [email protected] ...from there Also not receiving any reply Reviewed on: 9th November 2023

Money withdrawal from astropay

'Hello at astropay. I transferred money from my astropay account to my mobile money account on 29/10/2023. I am yet to receive the money in my phone up-to-date. Kindly process the transaction and send me my money. Your quick response on the matter will be highly appreciated!' Reviewed on: 31st October 2023

SCAM!!!! DO NOT INSTALL APP!!

Only method for money withdrawal is unable!!!! They hold my money without any option to withdraw it and without any previous announcement!!! Such a scam!!!!!! I went to chat and they don’t want to help me. This app is a fraud! Reviewed on: 27th October 2023

Fraud

I withdrew money from broker to astropay, i cud not with to phone nor bank account. After an hour that money disappeared on my astropay account. Used at your own risk Reviewed on: 20th September 2023

Fraudulent company

I made a deposit to my AstroPay account and has not reflected send an email to the costumer care they have block account Reviewed on: 9th September 2023

Delayed Oaynents

Of late they don't complete a payment request without unneccessary delays. You get debited but the recipient does not receive payment until you push and in the process miss what you're paying for. Very disatusfied with them right now . Reviewed on: 8th August 2023

Astropay VIP support email

For instant deposit and withdrawal also related to astropay account blocked issue contact their VIP email:- [email protected] Reviewed on: 5th August 2023

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