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AstroPay reviews

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Rated Terrible • 1.29/5

AstroPay reviews

Unverified business

Review summary

People rate this company as Terrible based on 17 product reviews

Average score of 1.29/5
5 star
6%
4 star
0%
3 star
6%
2 star
12%
1 star
76%
Reviews for AstroPay have trended negatively over the past 90 days

Latest positive rating

5/5

GOOD WHATSAPP SUPPORT

had a pending withdrawal of 50000 inr inr yesterday...i tried contacting them on email they didnot respond but when i send them a whatsapp message... had a pending withdrawal of 50000 inr inr yesterday...i tried contacting them on email they didnot respond but when i send them a whatsapp message through this number +441224015873 they resolved my case immidiately thanks astropay Read more Read less

{"display":"Adala","full_name":"Adala","avatar":{"url":"\/assets\/uploads\/avatars\/users\/612187.png"}}'s avatar
Payments
Adala 7th October 2022

Latest negative rating

1/5

I’m very disappointed with AstroPay.

I’m very disappointed with AstroPay. My payment got stuck in the app, and I've tried contacting support multiple times with no success. It’s frustrating to... I’m very disappointed with AstroPay. My payment got stuck in the app, and I've tried contacting support multiple times with no success. It’s frustrating to have money stuck with no way to retrieve it. My user ID is 7YLwQZ14, and this issue has been ongoing despite repeated emails. AstroPay really needs to address these types of problems faster and offer better customer support. I can’t recommend this app until they resolve my issue and improve their responsiveness. Read more Read less

{"display":"manuldh","full_name":"manuldh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Payments
manuldh 29th October 2024
See more reviews for AstroPay products

About AstroPay

AstroPay reviews on Smart Money People can help you to find out more about AstroPay, one of the fastest growing payments provider in Emerging Markets, covering Latin America, Turkey, China and Taiwan, among others. If you've used AstroPay before, you can write your reviews on Smart Money People to help other people.

AstroPay at a glance

Reviews for AstroPay

Showing 11 of 17 company reviews

I’m very disappointed with AstroPay.

Payments • 29th October 2024

I’m very disappointed with AstroPay. My payment got stuck in the app, and I've tried contacting support multiple times with no success. It’s frustrating to... I’m very disappointed with AstroPay. My payment got stuck in the app, and I've tried contacting support multiple times with no success. It’s frustrating to have money stuck with no way to retrieve it. My user ID is 7YLwQZ14, and this issue has been ongoing despite repeated emails. AstroPay really needs to address these types of problems faster and offer better customer support. I can’t recommend this app until they resolve my issue and improve their responsiveness. Read more Read less

{"display":"manuldh","full_name":"manuldh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

I deposit 1450 but I don't receive they are doing fr...

Payments • 18th February 2024

I deposit 1450 but I don't receive they are doing froud with users please don't use this fake apk

{"display":"Saqib Mehraj","full_name":"Saqib Mehraj","avatar":{"url":"\/assets\/uploads\/avatars\/users\/838956.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    Purchased a voucher from a site they advertise only...

    Purchased a voucher from a site they advertise only to be told "not redeemable in this region"

    {"display":"Lea G","full_name":"Lea G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/805750.png"}}'s avatar
    Payments
    Lea G 17th January 2024
  • 1/5

    Astropay is totally Fraud app

    Totally fraud app.....6 days back withdrawn my funds from astropay account to my bank account...but not received those funds till now...contacted astropay via email they... Totally fraud app.....6 days back withdrawn my funds from astropay account to my bank account...but not received those funds till now...contacted astropay via email they said transfer has been done nd if u not received do email ur bank statement...I emailed my bank statement after that nobody is replying any single word on my emails.....totally fake app and I suggest others to stay away from astropay ..here is no option of any attachments otherwise I attached all those email conversations to make it crystal clear....I emailed to [email protected] ...from there Also not receiving any reply Read more Read less

    {"display":"Sachin Tyagi","full_name":"Sachin Tyagi","avatar":{"url":"\/assets\/uploads\/avatars\/users\/799897.png"}}'s avatar
    Payments
    Sachin Tyagi 9th November 2023
  • 1/5

    Money withdrawal from astropay

    'Hello at astropay. I transferred money from my astropay account to my mobile money account on 29/10/2023. I am yet to receive the money in... 'Hello at astropay. I transferred money from my astropay account to my mobile money account on 29/10/2023. I am yet to receive the money in my phone up-to-date. Kindly process the transaction and send me my money. Your quick response on the matter will be highly appreciated!' Read more Read less

    {"display":"Edwin","full_name":"Edwin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Payments
    Edwin 31st October 2023
  • 1/5

    SCAM!!!! DO NOT INSTALL APP!!

    Only method for money withdrawal is unable!!!! They hold my money without any option to withdraw it and without any previous announcement!!! Such a scam!!!!!!... Only method for money withdrawal is unable!!!! They hold my money without any option to withdraw it and without any previous announcement!!! Such a scam!!!!!! I went to chat and they don’t want to help me. This app is a fraud! Read more Read less

    {"display":"Dragana Ristivojevic","full_name":"Dragana Ristivojevic","avatar":{"url":"\/assets\/uploads\/avatars\/users\/799671.png"}}'s avatar
  • 1/5

    Fraud

    I withdrew money from broker to astropay, i cud not with to phone nor bank account. After an hour that money disappeared on my astropay... I withdrew money from broker to astropay, i cud not with to phone nor bank account. After an hour that money disappeared on my astropay account. Used at your own risk Read more Read less

    {"display":"Emmanuel Ngetich","full_name":"Emmanuel Ngetich","avatar":{"url":"\/assets\/uploads\/avatars\/users\/793457.png"}}'s avatar
    Payments
    Emmanuel Ngetich 20th September 2023
  • 1/5

    Fraudulent company

    I made a deposit to my AstroPay account and has not reflected send an email to the costumer care they have block account

    {"display":"Link Con","full_name":"Link Con","avatar":{"url":"\/assets\/uploads\/avatars\/users\/791605.png"}}'s avatar
    Payments
    Link Con 9th September 2023
  • 2/5

    Delayed Oaynents

    Of late they don't complete a payment request without unneccessary delays. You get debited but the recipient does not receive payment until you push and... Of late they don't complete a payment request without unneccessary delays. You get debited but the recipient does not receive payment until you push and in the process miss what you're paying for. Very disatusfied with them right now . Read more Read less

    {"display":"Jonathan M. Waigwa","full_name":"Jonathan M. Waigwa","avatar":{"url":"\/assets\/uploads\/avatars\/users\/779650.png"}}'s avatar
  • 2/5

    Astropay VIP support email

    For instant deposit and withdrawal also related to astropay account blocked issue contact their VIP email:- [email protected]

    {"display":"Vijay Singh Choudhary","full_name":"Vijay Singh Choudhary","avatar":{"url":"\/assets\/uploads\/avatars\/users\/779214.png"}}'s avatar
  • 1/5

    About Their Policies

    One of the Worst App ever I have Ever Seen let me summarise the point No Timely Response from their support team Thier policies of... One of the Worst App ever I have Ever Seen let me summarise the point No Timely Response from their support team Thier policies of minimum withdrawal amount never give an option to withdraw your money. Deduct charges on everything you're doing through the App Read more Read less

    {"display":"Ankit Raj","full_name":"Ankit Raj","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Payments
    Ankit Raj 21st January 2023

    Products from AstroPay

    Showing all products offered by AstroPay

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