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AXA PPP Healthcare: Health Insurance reviews

Name: Health Insurance
Rating: 3.56 (16 reviews)

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3.64

Based on 16 reviews, last reviewed 17th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

19%

3 star

2 star

31%

Latest highest rating:

4

best overall provider best overall provider that i found after extensive research Reviewed on: 17th September 2024

Latest lowest rating:

1

Still in shock for the terrible experience We just had a terrible experience with AXA PPP. My 14 year old son had an accident whilst skiing and consequently had his knee ACL torn and the menis... Read more Reviewed on: 22nd August 2023

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About this product

AXA PPP Healthcare is now trading under the name AXA Health. Find reviews for AXA health insurance on Smart Money People.

AXA PPP Healthcare Health Insurance reviews (16)

Review of the AXA PPP Healthcare, Health Insurance:

Great service, easy to use website and app, book app...

Great service, easy to use website and app, book appointments, etc. Reviewed on: 23rd August 2024

Terrible Insurance

I have been a client for decades. I am now ill and they are impossible to deal with. Usual wait time on phone is about 1 hour (I have timed it mulitple times). They are sweet when you get through but don't cover many London specialists even though I have their top level of cover. I spend many frustrating hours trying to establish they will pay what they are contracted to. Not fun when you are ill. AVOID. Reviewed on: 29th November 2021

ABSOLUTE WASTE OF MONEY

I have now tried to make 3 claims for 3 different operations, all of which have been refused because they "don't normally cover that" and my policy is not a basic one. I have had issues with my eyes, teeth and now my ears (I am totally deaf at the moment but having an operation tomorrow to resolve). I have spent almost £10,000 in the last 3 years or so and have had to fund it all myself. I am furious at the moment, given that I've just continued to pay the premiums each year and it appears there is so little they will actually cover. Don't move to them, there is just no point. Just trying to find an alternative. Reviewed on: 24th September 2021

Average

Waiting time was average may consider another provider Reviewed on: 13th September 2021

They are legitimate and helpful

It was good thanks for all the good things about what they are doing Reviewed on: 24th February 2021

Worth checking out before other providers

Really friendly patient staff that went through everything with me and even answered all my "but what if this happens or that happens am I insured?" Questions, and I asked just about everyone I could think of !! Weren't pushy with me to take out a policy which made me feel better about choosing them. Reviewed on: 13th July 2020