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Barclays: Bank Account reviews

Name: Bank Account
Rating: 4.59 (4821 reviews)

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4.43

Based on 4,821 reviews, last reviewed 13th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Not good for long term customers Not good for long term customers Reviewed on: 14th October 2024

Latest lowest rating:

1

Shocked and disappointed I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not over... Read more Reviewed on: 13th December 2024

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Bank Account reviews (4821)

Review of the Barclays, Bank Account:

They are an excellent bank

They help me a lot in finding scammers and giving money back on time Reviewed on: 6th April 2023

Effective app

Easy to use app. Would like for international payments to also be added to app, rather than requiring website login Reviewed on: 15th December 2023

Be aware of Barclays security flaws

Be aware of Barclays security flaws, you can easily loose your money, I think fraudsters found some way using Barclays Telephone Banking.... Yesterday I had phone call from Barclays tel.number, as text message from Barclays, saying that they blocked some suspicious transaction on my account...I was suspicious , but they had somehow all my details including address, DOB, account numbers, card numbers, I dont keep all these details in one place, they would have to hack several different sources like google pay, my computer , etc. to put all these details together, therefore I guess they had all details directly from the bank...they said they will transfer my call and probably connected my call to Barclays Telephone Banking system, I was lucky I had my money in my savings account and I logged into banking app within 20 seconds, seeing my funds being tranferred from savings account to current account, from there they would get lost...I hung up and transferred all the money out from Barclays to my other accounts, I was lucky I was faster than fraudsters... I called Barclays to report it, they refused even to transfer my call to fraud department, instead froze all my access to my accounts and ask me to go to local branch to identify myself... I was explaing that I am out of UK until January, I had to move even overdraft funds out of Barclays to avoid stealing them by scammers, so I will not be able to pay my direct debits and will be charged for going overdraft by bank, asking bank to report this case so they can investigate it and fix any security flaw, because until January scammers can clear accounts of thousands of peple, but they were not interested, instead they blocked in addition to telephone banking access my access to Barclays Bank App and online bank access...no intension to investigate what has hapenned, scammers in the meantime can clear accounts of thousands people... Once I return to UK, I am sure I will be closing my accounts with Barclays and see how much they will try to charge me for going overdraft, to protect my own money they were unabe to protect and unwilling to invetigate the flaw in their system to allow fraudsters from stealing money from their customers...in the meantime it will take lots of time to move all my direct debits and regular payments to another banks, otherwise I could face panalties from companies/utilities/internet for falling behind with the payments... Reviewed on: 28th November 2023

Barclays trustless bank

Good afternoon! Hope you are all well! I am writing to inform pretty much everybody about the behavior of Barclays Bank. Barclays has just lost the trust and reputation that this bank is unsafe and unsecured! The case is: I used a P2P trading platform to exchange my cryptocurrency into pounds. P2P is quite simple; the buyer who wishes to buy crypto sends me money (in this case, to my Barclays Bank account), and then I release and transfer the cryptocurrency to them. However, the situation is that, within 24 hours after the transaction, my bank account was frozen, placed under investigation, and I was asked to provide more details about the transaction. I provided all the details about this transaction, explaining that it is a P2P transaction, with proofs and the order number of the transaction. After waiting for a while, they unfroze my account. However, there was no money; they took it all out, claiming it was a decision by the fraud department. So, I went to a branch and started to ask what happened. Members of Barclays said that the case was initiated by the person who paid me pounds in exchange for crypto. In conclusion, they took my money out, sent it back to the person who purchased the crypto, leaving him with cryptocurrency and the funds he paid for the crypto—a win-win situation for him. For me, it was a loss of funds, leaving me with £0 in my account with the professional help of the Barclays Bank department. It is most likely that the person who paid for the crypto said he had been scammed to gain crypto for free, and Barclays believed him, not believing me even though I provided all proofs and details of this transaction. It's a smart scheme protecting scammers by Barclays! According to their logic, I can go to a Rolex store, purchase watches for £10,000, return to the bank, say they scammed me for £10,000, and get a refund—having £10,000 in cash and watches worth £10,000. I don't believe in this bank and advise everybody not to use any service or open a bank account with Barclays. They can take all of your money out using pretty much the same method as they took money from me, not only in crypto P2P transactions. I have studied financial economics and know that banks mostly rely on the trust of their customers, so do not trust this bank; your money can be taken out at any second by the bank itself! Moreover as they saying that “we have a right not to provide any details regarding this transaction” so … outcome taking money out of thee account, with no explanation and no further documented responds proving their action! I would strongly advise not to use this bank and strongly advise everybody that I know not to use this bank because it is unsafe, trustless, and useless! Reviewed on: 21st November 2023

Barclays is not a bank......its an Ealing comedy!

After 45 years as a customer I have finally given up with Barclays and transferred my business to another bank. First they closed my local branch, shortly after they removed the cashpoint that went with it. Then they took away my overdraft facility (not that I have ever used it but it would have been nice to tell me why). Then they closed two other branches that were both 8 miles away, so the nearest branch is now a 30 minute drive from my house. Trying to speak to anyone on the phone was a total waste of time, and after they cancelled my debit card for the 3rd consecutive time in a year because of 'possible fraudulent activity' I'd had enough. When I told them I was switching to another bank I didn't even get a 'sorry to see you go and thank you for your custom' after 45 years loyalty. Barclays is not a bank anymore, it's just another bloated corporate entity with total disregard for the customers whose hard-earned cash it relies on to exist. Its savings interest rates are a complete joke and its single minded focus on closing almost every physical branch it operates in favour of 'online apps' is very short-sighted. The internet is wonderful, until there is no internet.... Anyone considering opening an account with them should seriously think again, and if you are someone who still persists in keeping an account with them in the vain hope that things will get better, I would suggest you start looking elsewhere before they screw you over too. Reviewed on: 10th November 2023

DO NOT BANK WITH BARCLAYS

I've been a Barclays so called Premier customer for 30 years, Have put well over £2m through my account and only once have used my agreed overdraft account. It was immediately cut, just when I needed it, just when for the first and only time I needed a bank. I don't fit the computer profile. It's no surprise they get such awful reviews on site after site. There is no point being with a bank that takes all the profit they can and abandon you if you dare to go over drawn once in 30 years. What kind of bank is that? Reviewed on: 2nd November 2023

TERRIBLE BUSINESS BANK

Rated 1 out of 5 stars 4 minutes ago Terrible service can’t get through to a… Terrible service can’t get through to a operator over the phone listening to music for 2 hours not good. Threatened to close my account after I’ve updated my business info. Stopped access to my business barclays app and bank debit card until I’ve spoke over the phone yet I cannot get through. I also recently received a letter to confirm my info had been updated although nothing as changed since I opened my account. Just hassle no business owner needs. I will have to go into a branch when I have time and I will also look to take my business to a more professional run bank not barclays Date of experience: 30 October 2023 Reviewed on: 30th October 2023

What happened to this great institution?

Having banked with Barclays for 42 years , from a mere lad, they decided to close my account giving me one months notice. Once I got past the queue waiting to speak to a human, I asked for a balance and they couldnt give me a balance stating that the account was now closed. So what happened to my money? They then sid it was in a holding account and I should got my my nearest Barclays bank and withdraw my funds.....I live in NZ! The nearest Barclays Bank is 8000 miles away! Then the procedure to access my funds requires a lawyer to verify my identity which Barclays already know. Its just too hard to access MY money., so many hurdles in place. Here to help is their strap line.....I dont think so! Reviewed on: 12th October 2023

Barclays bank in york city center

I visited four times in this york city branch, but most staff when you enter are not polite at all ,they are not for the customers.... It's very sad and disgraceful, must to change to new staff who have a good manners.. Reviewed on: 9th October 2023

Taken my money for no reason and will not return. Please avoid this disgusting company.

I haven’t even got the energy to review Barclays. They closed my accounts, took my funds and months down the line haven’t returned. Reviewed on: 7th October 2023

Bank supreme

Have banked with Barclays since I was a child and these days their service is first class especially the App which is ever so easy to use. Reviewed on: 3rd October 2023

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