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Barclays: Bank Account reviews

Name: Bank Account
Rating: 4.59 (4821 reviews)

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4.43

Based on 4,821 reviews, last reviewed 13th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Not good for long term customers Not good for long term customers Reviewed on: 14th October 2024

Latest lowest rating:

1

Shocked and disappointed I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not over... Read more Reviewed on: 13th December 2024

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Bank Account reviews (4821)

Review of the Barclays, Bank Account:

Good bank

Always I loved this bank , the staff was always very carefully. Reviewed on: 3rd April 2023

Bank Account

Received a letter which was not comprehensible and no contact number was available to query. Reviewed on: 17th August 2023

Trustworthy

Have been a long time customer of Barclays, have aways found the customer service to be of a high standard. Reviewed on: 11th August 2023

Good customer service

Brilliant bank for all and kids savings Reviewed on: 10th August 2023

reliable and usable banking app

The banking apphas an excellent user interface and allows customer to see balances, transfer money, pay invoices, as you would expect. There is also the ability to set a limit on ATM withdrawals, freeze cards and limit type of purchases by card. All in all a very useful app, for when you cannot or do not wish to visit the bank. You can even pay in cheques using a photo. Reviewed on: 8th August 2023

Great service

Barclays never fail to turn up when you need quick and efficient service from them……. Well run establishment Reviewed on: 29th July 2023

Fraudulent company

Taken monies and left me overdrawn in debt Reviewed on: 28th July 2023

Worst customer service systems in the word

Cost me so much money ,time and agrevation! There mistake and still not resolved. They don't listen and can't even solve a simple problem. Reviewed on: 24th July 2023

Lost in the wilderness

Customer of over 50 years and they are not committed to me. Lost trust in them. Service is awful Reviewed on: 18th July 2023

Lack of branches

When I opened my account initially there were many branches to go to, however now I have only 1 in my town of Eastbourne, It is not conveniently located end necessitates driving into town. To further frustrate me they have now updated their computer log in, so I'm unable to use my I-pad to access my account. Reviewed on: 15th July 2023

Terrible bank

I experienced a frustrating situation with my bank that caused significant financial hardship. They imposed restrictions on my account, citing the need for a form to be completed in order to enhance our relationship. Despite promptly filling out and submitting the form, I have not received any resolution. The automated customer service representatives at their call centers were uncooperative and unhelpful. Considering my nearly 25-year-long association with this bank, I have decided to switch to a different bank as soon as possible. Reviewed on: 12th July 2023

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