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Barclays: Bank Account reviews

Name: Bank Account
Rating: 4.59 (4821 reviews)

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4.43

Based on 4,821 reviews, last reviewed 13th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

Not good for long term customers Not good for long term customers Reviewed on: 14th October 2024

Latest lowest rating:

1

Shocked and disappointed I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not over... Read more Reviewed on: 13th December 2024

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Bank Account reviews (4821)

Review of the Barclays, Bank Account:

Extremely disappointed in Barclays .

Extremely disappointed in Barclays . We made a duplicate payment to another bank on their instruction as we believed it didn’t go through so we asked Barclays if it had they said no and do it again . Next day both payments came out !!! We asked them to recall it , they did but the other bank didn’t respond and now Barclays say not there problem bye ! Disgusting service we are now down £1000 and they don’t even care we are a small business and this has crippled us due to their incompetence! Reviewed on: 5th September 2024

Bank? What bank??

They've closed almost every branch and have removed the cash bonus on the blue rewards . When you try and do any in person banking you have to find a "pop-up" and 9 times out of 10 you just get told to go and do it online Reviewed on: 31st August 2024

A reliable brand, providing everyday banking

A reliable brand, providing everyday banking Reviewed on: 30th August 2024

Banking needs reform,

Banking needs reform, many banks are going online and ditching bricks and mortar access. I say let the over paid managers be replaced with software too. Reviewed on: 25th August 2024

Decent enough bank

I've been with them a long time and have found my account easy to use & access whenever I need to. There are no benefits along with my account though as well as no overdraft which makes it difficult to beat other account providers Reviewed on: 24th August 2024

Great products

Had a current account for 30 years and never had an issue or anyproblems Reviewed on: 24th August 2024

Been a customer for 17 years and they have recently...

Been a customer for 17 years and they have recently closed my local branch without informing me. I had a problem with the online banking app so phoned customer services. The person only liked the sound of own voice and didn’t really listen to what I had to say. I in particular don’t like that I couldn’t go to my branch to sort out this issue! It’s utterly disgusting!! Reviewed on: 14th August 2024

Out in the cold....

Barclays are about to scrap their Blue Rewards scheme and replace it by a deal with Apple that needs an App and I don't have a smart phone. So I so-called improvement completely bypasses me as a customer since 1969 Reviewed on: 1st August 2024

I had a deeply disappointing and frustrating experie...

I had a deeply disappointing and frustrating experience with Barclays Bank that has left me without access to my money and savings. Without any prior notification, Barclays abruptly closed my bank account, freezing all my funds. This was shocking and alarming, as it left me unable to access my money, which includes both my daily funds and significant savings. The lack of communication from Barclays throughout this ordeal has been appalling. I was not informed in advance of the account closure, and the customer service has been unhelpful and evasive. I made numerous calls to their customer service, only to be met with vague responses and a lack of clarity about the status of my funds. They instructed me to send a letter to their headquarters, which I promptly did, but I received no response. This bureaucratic runaround has been incredibly stressful, and it seems like they are making it as difficult as possible for me to get my money back. It feels like Barclays has effectively stolen my money, as they have not provided any legitimate reason for holding my funds, nor have they offered any solutions or timelines for resolution. The bank's failure to communicate, lack of transparency, and poor customer service are utterly unacceptable. I would strongly caution anyone against banking with Barclays, as my experience has shown that they cannot be trusted to handle your money responsibly or provide adequate customer support. Reviewed on: 29th July 2024

Great experience with Barclays

I have had a Barclays account for 18 years, I have always had a great experience with them and have gone on to open multiple other accounts too. Reviewed on: 25th July 2024

Unable to do much My advice..... avoid Barclays!

Unable to do much at all in branch except getting the very simplest of instructions carried out - have to book an appointment to see someone (at best a week ahead, on one occasion two weeks!) Local branch closed some time ago now have to travel into the centre of town. Barclays lost my original registration of a Power of Attorney on aunt's account (she's elderly with Alzheimers) so it took 14 days in all to set up. Letter received confirming online banking set up - try to pay the bill for aunt's respite care and system states I have to apply for a PINsentry card reader.... no mention of this on online banking confirmation letter! Worse still my covering letter with the PoA registration application specifically stated that there was urgent need to pay a bill on my aunt's behalf. I have no good experience with Barclays at all :( Reviewed on: 11th July 2024

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