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Better.co.uk: Mortgage Broker reviews

4.89
Based on 2,137 reviews, last reviewed 12th Jun 2025
98% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent experience. Excellent experience...all members of the team are professional and everything went smooth. Reviewed on: 12th June 2025
lukasz o's avatar
lukasz o

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025
Caro W's avatar
Caro W

About this product

Considering using Better.co.uk for your next mortgage? Read our Better.co.uk mortgage broker reviews first on Smart Money People - the UK's #1 site for financial services reviews, including this innovative new mortgage broker. Or if you’ve already had dealings with Better.co.uk, why not share a review of your own? Your review, good or bad, will help others get a feel for whether this the of mortgage service is right for their needs

Better.co.uk Mortgage Broker reviews (2137)

Review of the Better.co.uk, Mortgage Broker:

New & current customer.

5
Excellent service from start to finish! Reviewed on: 3rd April 2025

Quick and sufficient excellent service

5
Quick and sufficient excellent service Reviewed on: 3rd March 2025

Help on mortgage renewal

5
Jamie was excellent at providing advice to enable me to make the right choice on my mortgage and the process swift and hassle free. Reviewed on: 3rd March 2025

Billy was great at finding and effecting a different...

5
Billy was great at finding and effecting a different mortgage for me. I’m still super happy with it and really quite smug/relieved I got a Fantastic deal before rates started going very high. I recommended billy to my sister who didn’t think she could afford to switch mortgages and he got her a Fantastic deal as well. It’s not often I’m still happy with something so long after the arrangement and I recommend him & this company at every opportunity. Reviewed on: 3rd March 2025

Great service - highly recommended

5
The service was professional and helpful. I was contacted ahead of my renewal date (as I’ve used the service previously), and offered the option to lock in a new rate early, as interest rates were going up, but with the option to change it closer to the renewal date if a lower rate became available. Great and effective communication. Reviewed on: 3rd March 2025

Excellent, speedy service

5
We wanted a mortgage based on a job offer, rather than on evidence of three months’ salary. Better helped us find this and the best rate quickly and easily - can’t fault the service! Reviewed on: 3rd March 2025

Priyanka was excellent, the team gave great support,...

5
Priyanka was excellent, the team gave great support, and when our first house fell through they were supportive and able to adjust the recommendation once we found our house. Made the process easy to navigate and great value as the service was free for the buyer Reviewed on: 3rd March 2025

Ludicrously easy to remortgage.

5
Ludicrously easy to remortgage. Best deal found with no fees and all online. Experts available to speak to with any questions or concerns. Reviewed on: 3rd March 2025

They went above and beyond to provide an efficient s...

5
They went above and beyond to provide an efficient service with excellent communication throughout. Reviewed on: 3rd March 2025

First time buyer & remortgage

4
I had an initial first time buyer mortgage with then, then a remortgage. They moved things very quickly and for remortgage I even got a deal that was not advertised yet, therefore cheaper by a percent!!! Reviewed on: 3rd March 2025

I was offered with range of mortgages choices which...

5
I was offered with range of mortgages choices which no one was offering. Reviewed on: 3rd March 2025