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Better.co.uk: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.89 (2137 reviews)

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4.89

Based on 2,137 reviews, last reviewed 12th Jun 2025

98% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent experience. Excellent experience...all members of the team are professional and everything went smooth. Reviewed on: 12th June 2025

Latest lowest rating:

1

Had a really bad experience with Better. Had a really bad experience with Better. They told us the borrowing rate wouldn’t change when we negotiated a reduced sale price but it did and meant ... Read more Reviewed on: 1st March 2025

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About this product

Better.co.uk Mortgage Broker reviews (2137)

Review of the Better.co.uk, Mortgage Broker:

Brilliant service

Received absolutely brilliant service from Charlie at Trussle in 2018/19 when purchasing our first house. They found us a great mortgage product and were there every step of the way to guide us through the house buying/mortgage process. We are currently using them again in order to remortgage as our initial deal is coming to an end, and so far so good again (and again, hats off to Charlie for picking up where he left off in 2019!) Reviewed on: 23rd February 2021

Best Service

Firat was very helpful in guiding and securing a mortgage for me with his 100% good service ! Reviewed on: 6th March 2025

Better were very helpful, quick to respond with offe...

Better were very helpful, quick to respond with offers and follow up for the remortgage was pain free Reviewed on: 6th March 2025

Bespoke Service

They were willing to go all out to get me what suites me exactly. Not many will do this and will rather offer something generic. Reviewed on: 6th March 2025

Took the stress out of an important life decision

I was daunted at the prospect of getting my first mortgage on a house, but Better made it so much more manageable and walked me through the full process. Really great customer service, always quick to respond when I had questions. Would highly recommend! Reviewed on: 6th March 2025

Always go back here, Deepak always my first point of...

Always go back here, Deepak always my first point of contact, will be back again on mortgage renewal Reviewed on: 6th March 2025

Understood what kind of deal I was after.

Understood what kind of deal I was after. Offered the best deal available at the time. Very Happy with Customer Service and would Recommend. Satisfied Customer. Reviewed on: 6th March 2025

Really efficient service

Really efficient service - I love how easy it is to ask questions and everything is just dealt with! Reviewed on: 6th March 2025

Effortless, professional, respectful, considerate se...

Effortless, professional, respectful, considerate service - top class Reviewed on: 6th March 2025

Easy process from start to finish!

Easy process from start to finish! Reviewed on: 6th March 2025

Fantastic experience with Paolo

Fantastic experience with Paolo, gave us all the information we needed to help us make the best decision for us. Really appreciated all the advice as well Reviewed on: 6th March 2025

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