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Bikesure: Motorbike reviews

1.30
Based on 59 reviews, last reviewed 13th Nov 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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93%

Latest highest rating:

5

Easy to use, value for money and helpful! Easy to use, value for money and helpful! Reviewed on: 24th August 2024
Melanie H's avatar
Melanie H

Latest lowest rating:

1

Avoid these guys. Awful experience! Should have realised they are a broker. They only ever cared about their money and what they were owed. I lost 8-9 months of money, then got hit with ... Read more Reviewed on: 13th November 2024
JDOB's avatar
JDOB

About this product

Our Bikesure Motorbike reviews can help you to find out what life as a Bikesure customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Bikesure Motorbike reviews (59)

Review of the Bikesure, Motorbike:

Just awful in all respects

1
Just awful in all respects, but systematic : Firstly, they trick you into automatic renewal, then they increase your insurance quite substantially (although you didn't have any accident), and then they use scare tactics to make you sign the increased amount, or even a substantially higher amount that they try to sell you when you phone. Just like one of the other reviewers, I had a long discussion with them about what is a "locked building" as opposed to a "locked compound" and what does not fit into any of these categories, which ultimately means that they want you to pay even more. Who is the CEO of that company? Is it a poor version of Godfather? Only one way forward: Leave them or, even better, never become one of their customers. I just left them. Reviewed on: 8th August 2024

They've been taking payments without my knowledge for the last 2 years

1
I switched to another insurer 2 years ago and just found out they've still been taking payments to insure vehicles I don't even own anymore. Reviewed on: 26th September 2022

Overcharged for cancellations.

1
... just a broker. Had to cancel policy (sold bike) and got charged £65 just to cancel. Shocking. Reviewed on: 2nd September 2022

Scammer

1
Rip Off ( online SCAM ) Rip Off, scam, con whatever you want call this company, I got online policy with them £127 and I had to return the bike as bike was not worth £1 therefore when I ask them to cancel the policy they try to charge me £95 after I argue with them they went down to £60 !! Totally rip off, stay away from this con company! Reviewed on: 26th August 2022

Don't use bikesure insurance

1
Don't use bikesure insurance having money troubles with cost of living Increase so sold my motorbike to pay outstanding bill and cancelled my policy they wanted 169 pounds upfront I explained I couldn't pay any money til 1st of next month they refused to make a payment plant to start from then and demanded the first payment date to be within 14 days which will mean each month I can't pay absolute terrible service my policy quote was 35 pound they then took it up to 45 as they said some of the details weren't correct absolute money grabbing bastards I have severe mental health and got the motorbike help me cope with stress in the end all bikesure have done is made it a unpleasant experience never again will I go with them or recommend them stay well clear Reviewed on: 12th August 2022

Cowboys AVOID

1
Bikesure are the type of company that give insurers a bad reputation. The company is vile, please let my bad experience save you from the same Reviewed on: 9th July 2022

Robbers

1
Shocking company. Started a policy to begin 2 days after paying for it. Got a call 4 days after start date to say that not all details are correct so they asked the same questions I answered when I applied, changed the answers against my will and charged me a tonne extra. No choice. Fast forward a week and I've just come home to a letter stating they're cancelling my policy because they "still require clarification on some of the answers I provides online". The letter was made 8 days ago and the policy ended yesterday. No emails, no calls to say this issue has been resolved in the meantime. No notice of this letter being sent out when they last called me. I've been sat on hold to the number in the letter for 15mins and still waiting. I could've ridden out today uninsured without knowing. Absolutely shocking service and robbing company. The only upside was that I got to ride my partners bike whilst waiting for mine. Reviewed on: 1st July 2022

NIGHTMARE

1
Please, if you're a foreigner, don't choose this insurance! They are not only racist, but they will ask for the same documents not once but 3 or 4 times, and you'd feel like you haven't been insured and you've been driving like a criminal. FIND INSURANCE SOMEWHERE ELSE, THIS IS RACIST, SEGREGATIONIST, AND EXPENSIVE! Reviewed on: 1st July 2022

Scam of a company

1
Avoid!!! Cancelled my policy and refused refund. Go to umbudsman let’s get them closed down. Reviewed on: 23rd May 2022

They are pilfering money by intimidating people

1
Their business model is giving cheap insurance. Then pilfering money by intimidating people. 1) They canceled none sense. 2)Canceled due to my address is not the same as my driver's license. 3)They asked for documents. 4)They did not like documents. 5)My locked garage seems not locked for them so they want me to pay more. Reviewed on: 16th March 2022

Dovisbikes

5
I just love fixing bikes in free time since when I was a little boy Reviewed on: 9th March 2022
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