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Bikesure: Motorbike reviews

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1.23
Based on 63 reviews, last reviewed 26th Feb 2025
No new 5 star reviews
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50% increase in 1 star reviews
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Latest highest rating:

5

Easy to use, value for money and helpful! Easy to use, value for money and helpful! Reviewed on: 24th August 2024
Melanie H's avatar
Melanie H

Latest lowest rating:

1

My advice is to avoid this insurer! Paid my insurance but then got the "We need to validate your details" email. A couple of minor changes later my quote was more than doubled, I felt li... Read more Reviewed on: 26th February 2025
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Robert W
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Bikesure Motorbike reviews (63)

Bikers beware

1
I just wrote a review, but before listing it, I thought I better look at the others. My words & experience are exactly the same, said already by another victim, so copy and paste Reviewed on: 21st September 2021
David Andrew's avatar
David Andrew

F'ing extortionate

1
The way these people do business makes me genuinely angry, as they will drain you for money at any given opportunity. I took out a policy at a rate of £260. About two hours after taking the money from my account, they changed the terms of my policy to a version I wasn't happy with. I was then faced with a decision to pay their new £900 policy or an £88 cancellation fee (despite never actually being insured to go on the road and being WELL within the 14 day cooling-off period). AVOID. Reviewed on: 14th September 2021
Jake Chatterjee's avatar
Jake Chatterjee

Absolute scammers stay well away.

1
Called for a quote as put through to them through Admiral as going to view a bike to potential purchase. Gave me a quote, pushy sell as they said they couldn't hold the quote but I could call up and cancel if I never purchased the bike. Never purchased so called to cancel, policy was live for 3 hours and was charged over £50. Complete con company stay well away. Reviewed on: 20th August 2021
Dan Powell's avatar
Dan Powell

Scammer!!!!

1
10 days ago I was make motorbike insurance charged me 175 pounds.Today I want to canceland want to charge me 32,44 /time on cover charge/and also 30pounds /cancelation fee/ with in cooling period!! Legal robbery!! SCAMMER!!! AVOID!!! Reviewed on: 11th June 2021
Kovacs Gyula's avatar
Kovacs Gyula

Ripped off

1
Belligerent ignorant cancelled my insurance as my house sold in feb, due to tenant refusing to leave our wee cottage we’re in temp accommodation... result they they cancelled the last 6 months of my bike insurance with hundreds and are sending me £26 wankers Reviewed on: 21st April 2021
James McDermott's avatar
James McDermott

Another Adrian Flux company that rips people off

1
Another Adrian Flux company trading by another name to avoid their poor reputation. Lack any customer service, overcharges and keeps money when policies are cancelled. I will be taking my money elsewhere and i would advise you to do the same. Reviewed on: 31st March 2021
Fred's avatar
Fred

Illegal scam practices

1
Asked me to contact them after taking out insurance as they said it may be invalid. Customer services talked me through some minor changes that they said wouldn’t impact the quote but that I should change, such as increasing my mileage from 1000 to 2000 miles as I had previously asked for a quote on that mileage a few years previously and they’d checked their records. She was quite persuasive so I agreed, despite not needing the change. She then said “I just need to double check that this won’t alter the premium” and got me to confirm that I was happy for her to check. After a few minutes she returned and confirmed there was no premium change, as we knew there wouldn’t be. She then said there was a £35 charge for checking, I said I’d like to cancel, she said “certainly that’s no problem, there’s a £60 cancellation fee, shall I credit the remainder to your card?”, the insurance hadn’t even started. I’ve never encountered this sort of manipulation and blackmail from a company before, I was forced to pay the fee and she knew she had me over a barrel, makes me feel sick to the pit of my stomach that this sort of practice should be allowed to continue, I only hope my review will enable others to avoid this scam company. Reviewed on: 12th March 2021
Gibbon Head's avatar
Gibbon Head

Steer Clear! Shocking Admin Charges!

1
If I could give a zero, I would Step-father is 75, can't do the internet but his renewal with another company was massive, so I looked around for a cheaper quote. To cut a long story short, he ended up cancelling the policy after Bikesure bombarded him with emails asking for document after document to be uploaded to his "Online Account". He explained he wasn't able to do that, (we live quite a way from them so we weren't able to help). The staff were obnoxious, unhelpful and rude when he called them to explain and only told him he could've posted copies to them AFTER he'd cancelled the policy because he was becoming increasingly upset by the emails and phonecalls. The policy wasn't due to start until March 1st and they've charged him £60 for administration fees. There are 8 motobikes in total in our family and none of us will use bikesure now or in the future, neither will we recommend them to anyone in the the grouos that we're all part of. I suggest if you're not a computer whiz to steer well clear! Shocking service. Reviewed on: 20th February 2021
Vicky's avatar
Vicky

I wont be going back to them

1
i had to change my motor bike to a new one my direct debt went from £31pm to £72pm, yet when i go to outer insurers i am £350 for the year, i have been speaking to people that have same bike 17 year old is £280 with Bike sure 19 year old who has had 2 claims in a year and bike is kept on street where anyone could steal it like his last bike was is only £400 and more and more of the same, i am 35 with no claims no points and have a good job bike is secure at home and work yet i am paying so much more for the same bike at the same time. was told is due to changing mid policy so i have been charged £350 for chagrining my bike hopefully they keep losing customer in the long term and they learn a lesson or go out of business. Reviewed on: 30th April 2020
William 's avatar
William

robbed

1
I had an issue last year when I bought the insurance online. Then i was contacted to clarify few details and it turned out that my policy went £500 up due to the fact that I will most likely be changing my commuting destination during the period of this policy... so I decided to cancel. Which costed me £45+. Absolute joke. I thought I will give it a chance once again this year. Same story plus £30 for two days of being insured. Very poor approach to customers. I feel robbed of money and time. If you wish to insure with them as the price seems very affordable. Make sure you do it over the phone. Reviewed on: 8th July 2019
Jaroslaw's avatar
Jaroslaw

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