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Bikesure: Motorbike reviews

1.23
Based on 63 reviews, last reviewed 26th Feb 2025
No new 5 star reviews
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93%

Latest highest rating:

5

Easy to use, value for money and helpful! Easy to use, value for money and helpful! Reviewed on: 24th August 2024
Melanie H's avatar
Melanie H

Latest lowest rating:

1

My advice is to avoid this insurer! Paid my insurance but then got the "We need to validate your details" email. A couple of minor changes later my quote was more than doubled, I felt li... Read more Reviewed on: 26th February 2025
Robert W's avatar
Robert W

About this product

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Bikesure Motorbike reviews (63)

Rip off and waist of money

1
Took a motorbike policy with Bike Sure, and after the initial price, the price rose to double for no reason whatsoever. After a few days, I decided to cancel my policy (14-day cooling-off period) only to be asked for a £65 cancellation fee. When I complained, the guy I spoke to "tried his best to reduce this to a £22 deposit already taken". Please avoid this Company at all costs, as there are many hidden charges awaiting you! VERY HIGHLY NON-RECOMMENDED COMPANY Reviewed on: 24th July 2023

Whats the point?

1
Took out a policy but no certificate sent. You have to follow a link that doesn't work. I emailed them - no reply. Now I need the certificate so spend half hour waiting on the phone to be told that they will email the link that's not going to work. They just wont/cant email the certificate?? Reviewed on: 5th July 2023

Scam, do not use

1
Insured my daughters bike online. Received a letter saying details were not correct, this was sorted, Then kept receiving letters about items missing/information not there even though emailed numerous times. Cancelled insurance, refund is not even half of initial payment, and she has only been insured for 2 months. Complete rip off, do not use! Do not trust the trustpilot reviews as they pay to remove the negative ones. Reviewed on: 1st June 2023

Scammers

1
The scammiest approach to dealing with customers. Bikesure is a "broker". You go through them, they show a decent price then you get emails from providers like Adrian Flux. I have gotten my insurance through them and paid for an annual one that cost £280 for a year. I selected it to start 3 weeks later and paid. I then got a email that they I needed to call to confirm a few things. I knew right away that it's going to be trouble. I called and asked me all those questions again. Because it wasnt in a locked garage but it was in a locked unaccessible garden, it went up from £280 to £900+. Naturally asked to cancel as you normally have a free cancelation period, but even though my contract would start in 3 weeks, I was asked to pay a £60 cancellation fee. I said it's unfair as my contract hasn't even officially started yet, and they referred the Terms of Service that I "agreed" with. Do not use. Reviewed on: 20th May 2023

AVOID AT ALL COSTS

1
Went ahead with an insurance policy online, instead of being given a certificate, I was notified they were doing fraud checks. Fair enough. I needed something quick, so responded to their email shortly afterwards (11 minutes) and cancelled it. Went elsewhere and got insurance issued immediately. I was charged nearly £100 for the insurance that as never edited for 11 minutes. Complained and went through the motions, they don't care. Awful company, will never use and will hit you with admin charge after admin charge. AVOID this company, there are far better insurers out there. I went with Harley Davidson direct, they were far better. BIKESURE will CON you whenever they can. Reviewed on: 27th April 2023

They just after ur money

1
I made a mistake on my application and i got charged crazy money for no reassom. They just steal of people. Reviewed on: 5th April 2023

Waist of time and money.

4
Got insurance on line. Get email to contact them. After conversation they readjust bike purchase date. Price doubles. I Cancelled insurance which is not started yet. And they charge me cancelation fee for insurance not even started. Saying it takes time to set up which I done on line so no cost to company.What a waist of time and money. Ripoff. Reviewed on: 26th January 2023

Scammers

1
Bought a new bike on the Saturday. Returned it on the Sunday due to an issue with it. Cancelled the policy on the Monday and Bikesure charged me £95 for the privilege of being insured for 2 days. They are absolute scammers. Make you take pictures of every angle of your bike, claim you don't have a garage at your property when you do. They want you to cancel early so they can rob you. Reviewed on: 23rd January 2023

Policy issue fee, I take issue with this.

1
Looked at the AXA policy and it's £81. Looked at the renewal notice and it's £151. The difference? Policy issue fee. That's a big fee. Reviewed on: 16th January 2023

Just out for your money

1
Made a genuine mistake on my on line application. And I was charged £80. I guess many people make genuine mistakes on their online applications. Rather than having a policy of of just rectifying the mistake, they must have sat around the board room table thinking we can make money out of this. Should be ashamed of themselves Reviewed on: 6th January 2023

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