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BrightHouse: Loan reviews

Name: Loan
Rating: 2.57 (14 reviews)

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2.50

Based on 14 reviews, last reviewed 5th Aug 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

21%

36%

29%

Latest highest rating:

5

Not good Friendly and nice it could have been better Reviewed on: 5th August 2021

Latest lowest rating:

1

overpriced and horrilbe I have been with brighthouse for 3 years and never missed a payment, i recently had 2 surgeries meaning i cant work for awhile and will be on universa... Read more Reviewed on: 21st October 2019

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About this product

Wondering if a BrightHouse loan (pay-weekly) is right for you? Read our BrightHouse reviews written by people just like you who have used this company in the past. Whether they're commenting on interest rates, customer service in branch, or anything else to do with BrightHouse, you'll better be able to make up your mind before choosing your next appliance.

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BrightHouse Loan reviews (14)

Review of the BrightHouse, Loan:

overpriced and horrilbe

I have been with brighthouse for 3 years and never missed a payment, i recently had 2 surgeries meaning i cant work for awhile and will be on universal credit until healthy again. I told brighthouse my payment would be 3 weeks later due to this and the balance would be cleared on the day of the universal credit payment. 2 weeks in to the 3 weeks i told them i would be late by and i had 3 visits on 3 different days from their "boys" asking when I am going to pay threatening they can take back my items, which btw they couldn't with out a court order due to the amount already paid. Horrible company the interest rates along with the delivery and installation fees and insurance they charge are insane. If you need an item and your down on your luck go to fair for you instead much better experience avoid brighthouse with all costs! Reviewed on: 21st October 2019

Excellent for household items

Been with them for years good service and friendly staff Reviewed on: 27th June 2017

Rubbish customer service

I would not recommend this company to anyone as they are too high priced with the loans and the customer service is rubbish Reviewed on: 25th May 2017

Never go here

The hidden interest rates are absolutely disgusting Worse place to go I purchased a cooker from here new in normal shop £350.00 With the interest on the repayments took it to a total of £1500 that's what I paid so avoid at all costs I also purchased a bed and it broke 3 times but had insurance with my product all they did was send someone out to repair it they never gave us a new one as described in insurance policy so avoid these please Reviewed on: 24th May 2017