BrightHouse reviews
BrightHouse reviews
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Review summary
People rate this company as Average based on 14 product reviews
Latest positive rating
Latest negative rating
overpriced and horrilbe
I have been with brighthouse for 3 years and never missed a payment, i recently had 2 surgeries meaning i cant work for awhile and... I have been with brighthouse for 3 years and never missed a payment, i recently had 2 surgeries meaning i cant work for awhile and will be on universal credit until healthy again. I told brighthouse my payment would be 3 weeks later due to this and the balance would be cleared on the day of the universal credit payment. 2 weeks in to the 3 weeks i told them i would be late by and i had 3 visits on 3 different days from their "boys" asking when I am going to pay threatening they can take back my items, which btw they couldn't with out a court order due to the amount already paid. Horrible company the interest rates along with the delivery and installation fees and insurance they charge are insane. If you need an item and your down on your luck go to fair for you instead much better experience avoid brighthouse with all costs! Read more Read less
About BrightHouse
Wondering if BrightHouse (part of VisionCapital) is the right 'pay-weekly' retailed for you? Read our reviews first to see what people like you are saying about this company. Founded in 1994, it is currently "Britain's largest rent-to-own" company, with over 270 stores (as of 2017). So if you're looking to use this pay-weekly retailer, read our BrightHouse reviews first!
Reviews for BrightHouse
Showing 11 of 14 company reviews
overpriced and horrilbe
I have been with brighthouse for 3 years and never missed a payment, i recently had 2 surgeries meaning i cant work for awhile and... I have been with brighthouse for 3 years and never missed a payment, i recently had 2 surgeries meaning i cant work for awhile and will be on universal credit until healthy again. I told brighthouse my payment would be 3 weeks later due to this and the balance would be cleared on the day of the universal credit payment. 2 weeks in to the 3 weeks i told them i would be late by and i had 3 visits on 3 different days from their "boys" asking when I am going to pay threatening they can take back my items, which btw they couldn't with out a court order due to the amount already paid. Horrible company the interest rates along with the delivery and installation fees and insurance they charge are insane. If you need an item and your down on your luck go to fair for you instead much better experience avoid brighthouse with all costs! Read more Read less
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3/5
Get what you can afford
I had an awful credit score and only Brighthouse was available to me. I bought a couple of items from them,which I knew I could... I had an awful credit score and only Brighthouse was available to me. I bought a couple of items from them,which I knew I could afford. I paid for the items over 2 years and never missed a payment. This helped my credit score alot. The idea is,if you can't pay for it...don't buy it. The Brighthouse house staff were always polite and helpful. Read more Read less
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5/5
Easy quick uncomplicated
I found the whole experience very straight forward And very impressed with how little time to complete and revive conformation that my policy was up and running
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2/5
Not to bad
People with really bad credit can apply. Its swings and roundabouts because other companies dont want to help people. Brighthouse should lower there rates. But... People with really bad credit can apply. Its swings and roundabouts because other companies dont want to help people. Brighthouse should lower there rates. But they know the vulnerable market. They win. Dont apply if u dont like it. Its simple Read more Read less
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1/5
Disgraceful
I signed up to both these and dial a tv during a time I was desperate for basic appliances and due to disability had very... I signed up to both these and dial a tv during a time I was desperate for basic appliances and due to disability had very little savings. These companies are making £1000 profit on a single item. The credit agreements on these higher purchase items are disgusting Read more Read less
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2/5
Avoid!
Prices almost double than any other retailer for older models. They aren't very clear on the APR that you are receiving on the door it... Prices almost double than any other retailer for older models. They aren't very clear on the APR that you are receiving on the door it will say 69.9% but when you sign up it's more 99.6% late fees are a rip off! AVOID AVOID AVOID Read more Read less
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2/5
Not sure abou these
The customer service is quite poor, they don’t seem to know how to deal with issues raised.
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2/5
Not helpful
No one i speak to have had a very good experience with brighthouse. Charges too high and if you fall behind they are not helpful... No one i speak to have had a very good experience with brighthouse. Charges too high and if you fall behind they are not helpful at all. Made friends and family fall into debt and financial problems. Since been with another company and know now that brighthouse do not have to act the way they do. Praying on vulnerable people!! Read more Read less
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5/5
BRIGHTENS YOUR DAY
FAIR AND AFFORDABLE TO ME AND YOU.GREAT CUSTOMER SERVICE. AVAILABLE TO ALL OF US.
Products from BrightHouse
Showing all products offered by BrightHouse
Loan
by BrightHouseWondering if a BrightHouse loan (pay-weekly) is right for you? Read our BrightHouse reviews written by people just like you who have used this company in the past. Whether they're...
Loan
by BrightHouseWondering if a BrightHouse loan (pay-weekly) is right for you? Read our BrightHouse reviews written by people just like you who have used this company in the past. Whether they're...
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