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BrightHouse: Loan reviews

View other BrightHouse products
2.50
Based on 14 reviews, last reviewed 5th Aug 2021
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Latest highest rating:

5

Not good Friendly and nice it could have been better Reviewed on: 5th August 2021
Lynn Kirk's avatar
Lynn Kirk

Latest lowest rating:

1

overpriced and horrilbe I have been with brighthouse for 3 years and never missed a payment, i recently had 2 surgeries meaning i cant work for awhile and will be on universa... Read more Reviewed on: 21st October 2019
thomasparker501's avatar
thomasparker501
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About this product

Wondering if a BrightHouse loan (pay-weekly) is right for you? Read our BrightHouse reviews written by people just like you who have used this company in the past. Whether they're commenting on interest rates, customer service in branch, or anything else to do with BrightHouse, you'll better be able to make up your mind before choosing your next appliance.

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BrightHouse Loan reviews (14)

Not good

5
Friendly and nice it could have been better Reviewed on: 5th August 2021
Lynn Kirk's avatar
Lynn Kirk

overpriced and horrilbe

1
I have been with brighthouse for 3 years and never missed a payment, i recently had 2 surgeries meaning i cant work for awhile and will be on universal credit until healthy again. I told brighthouse my payment would be 3 weeks later due to this and the balance would be cleared on the day of the universal credit payment. 2 weeks in to the 3 weeks i told them i would be late by and i had 3 visits on 3 different days from their "boys" asking when I am going to pay threatening they can take back my items, which btw they couldn't with out a court order due to the amount already paid. Horrible company the interest rates along with the delivery and installation fees and insurance they charge are insane. If you need an item and your down on your luck go to fair for you instead much better experience avoid brighthouse with all costs! Reviewed on: 21st October 2019
thomasparker501's avatar
thomasparker501

Get what you can afford

3
I had an awful credit score and only Brighthouse was available to me. I bought a couple of items from them,which I knew I could afford. I paid for the items over 2 years and never missed a payment. This helped my credit score alot. The idea is,if you can't pay for it...don't buy it. The Brighthouse house staff were always polite and helpful. Reviewed on: 10th September 2019
Nick's avatar
Nick

Easy quick uncomplicated

5
I found the whole experience very straight forward And very impressed with how little time to complete and revive conformation that my policy was up and running Reviewed on: 8th August 2019
Paula ruggins's avatar
Paula ruggins

Not to bad

2
People with really bad credit can apply. Its swings and roundabouts because other companies dont want to help people. Brighthouse should lower there rates. But they know the vulnerable market. They win. Dont apply if u dont like it. Its simple Reviewed on: 24th June 2019
Adam Pegrum's avatar
Adam Pegrum

Disgraceful

1
I signed up to both these and dial a tv during a time I was desperate for basic appliances and due to disability had very little savings. These companies are making £1000 profit on a single item. The credit agreements on these higher purchase items are disgusting Reviewed on: 15th April 2019
Vee white's avatar
Vee white

Avoid!

2
Prices almost double than any other retailer for older models. They aren't very clear on the APR that you are receiving on the door it will say 69.9% but when you sign up it's more 99.6% late fees are a rip off! AVOID AVOID AVOID Reviewed on: 18th October 2018
Jade's avatar
Jade

Not sure abou these

2
The customer service is quite poor, they don’t seem to know how to deal with issues raised. Reviewed on: 20th June 2018
Sharon Simpson's avatar
Sharon Simpson

Not helpful

2
No one i speak to have had a very good experience with brighthouse. Charges too high and if you fall behind they are not helpful at all. Made friends and family fall into debt and financial problems. Since been with another company and know now that brighthouse do not have to act the way they do. Praying on vulnerable people!! Reviewed on: 20th June 2018
N Berry's avatar
N Berry

Wouldn't bother

1
Stay clear of this company, bad fees. Bad experience. Constantly bombards you even when you've not hired anything bloody hounding people Reviewed on: 20th June 2018
Holly's avatar
Holly

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