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Buckinghamshire Building Society: Savings reviews

Name: Savings
Rating: 4.53 (658 reviews)

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4.49

Based on 658 reviews, last reviewed 2nd May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

26%

Latest highest rating:

5

Streets ahead compared to large banks. Recently opened two accounts with the Buckinghamshire Building Society and I have been extremely impressed by the high level of service provided both... Read more Reviewed on: 2nd May 2024

Latest lowest rating:

1

STILL NO APOLOGY FROM BUCKS BUILDING SOCIETY! Still no apology for trying to pay me c.£40 interest less than I was due.. Very poor customer service. Reviewed on: 20th April 2024

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About this product

Buckinghamshire Building Society savings reviews can help you to find out more about life at Buckinghamshire Building Society. How easy is it to contact Buckinghamshire Building Society? And how friendly are they? Our Buckinghamshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Buckinghamshire Building Society Savings reviews (658)

Review of the Buckinghamshire Building Society, Savings:

???? YOU TRUST BUCKS WITH YOUR SAVINGS ????

I had had modest savings with Bucks Building Society since the 1990s. But then they took my savings away from me, only telling me when I phoned that the account had been closed. After a lot of worry that I had been scammed, it turned out that Bucks themselves had closed my account and taken my savings! The Financial Ombudsman Service advise me that there were a number of similar closures around this time. Well, I got my savings back .... eventually .... But then they reckoned I was only due £1.35 in interest. When I queried this, it turned out the correct figure was over £40! SO IF YOU WANT A SOCIETY THAT TAKES YOUR MONEY AWAY FROM YOU WITHOUT YOUR CONSENT, AND THEN TRIES TO GET AWAY WITH PAYING YOU A FRACTION OF THE INTEREST YOU ARE DUE, GO TO THE BUCKS! I corresponded directly with the Chief Executive, Board of Directors and Head of Operations after the problem became apparent. They took months dealing with things, and, when I further complained about their service, they took weeks looking into this and then the person who had dealt with the original case (Yes, the person I was complaining about!) reviewed the case and advised their service was perfect! .... (REALLY??? .... A RESPECTED FINANCIAL INSTITUTION THAT CALCULATES INTEREST AT £1.35 RATHER THAN OVER £40 .... PERFECT ?????) If I had not queried things, I would have been left with just £1.35 interest. And if I hadn't complained after discovering my money had been taken, I'd have had no savings, and no interest! Reviewed on: 31st March 2022

AGM Member Review

You need better online accounts, maybe develop an app? Reviewed on: 19th April 2023

AGM Member Review

The phone is answered quickly, very nice people knowledgeable and helpful, good interest rates. Reviewed on: 19th April 2023

AGM Member Review

That I can talk to a person as I'm quite old, computer and push button would be extremely hard so been able to call is paramount well done. Reviewed on: 19th April 2023

AGM Member Review

I like the fact that real people answer the phone without lots of recorded messages, they deal with you immediately without making you jump through hoops, they give you what you need. Reviewed on: 19th April 2023

AGM Member Review

Customer service is extremely good. Reviewed on: 19th April 2023

AGM Member Review

Always speak to a person who is willing to help. Reviewed on: 19th April 2023

AGM Member Review

I appreciate being able to open an account via post. Reviewed on: 19th April 2023

AGM Member Review

Monthly interest is very useful. Reviewed on: 19th April 2023

AGM Member Review

would be better if I didn't have to pay tax on my interest. Reviewed on: 19th April 2023

AGM Member Review

The staff are very competent and patient, easy to contact by phone, this is very important to those who cant cope or struggle with online. Reviewed on: 19th April 2023

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Buckinghamshire Building Society: Savings reviews

No new 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Buckinghamshire Building Society Savings reviews (658)

???? YOU TRUST BUCKS WITH YOUR SAVINGS ????

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

AGM Member Review

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