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Buckinghamshire Building Society: Savings reviews

4.49
Based on 658 reviews, last reviewed 2nd May 2024
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
26%
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5%
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2%
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1%

Latest highest rating:

5

Streets ahead compared to large banks. Recently opened two accounts with the Buckinghamshire Building Society and I have been extremely impressed by the high level of service provided both... Read more Reviewed on: 2nd May 2024

Latest lowest rating:

1

STILL NO APOLOGY FROM BUCKS BUILDING SOCIETY! Still no apology for trying to pay me c.£40 interest less than I was due.. Very poor customer service. Reviewed on: 20th April 2024
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About this product

Buckinghamshire Building Society savings reviews can help you to find out more about life at Buckinghamshire Building Society. How easy is it to contact Buckinghamshire Building Society? And how friendly are they? Our Buckinghamshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Buckinghamshire Building Society Savings reviews (658)

Review of the Buckinghamshire Building Society, Savings:

???? YOU TRUST BUCKS WITH YOUR SAVINGS ????

1
I had had modest savings with Bucks Building Society since the 1990s. But then they took my savings away from me, only telling me when I phoned that the account had been closed. After a lot of worry that I had been scammed, it turned out that Bucks themselves had closed my account and taken my savings! The Financial Ombudsman Service advise me that there were a number of similar closures around this time. Well, I got my savings back .... eventually .... But then they reckoned I was only due £1.35 in interest. When I queried this, it turned out the correct figure was over £40! SO IF YOU WANT A SOCIETY THAT TAKES YOUR MONEY AWAY FROM YOU WITHOUT YOUR CONSENT, AND THEN TRIES TO GET AWAY WITH PAYING YOU A FRACTION OF THE INTEREST YOU ARE DUE, GO TO THE BUCKS! I corresponded directly with the Chief Executive, Board of Directors and Head of Operations after the problem became apparent. They took months dealing with things, and, when I further complained about their service, they took weeks looking into this and then the person who had dealt with the original case (Yes, the person I was complaining about!) reviewed the case and advised their service was perfect! .... (REALLY??? .... A RESPECTED FINANCIAL INSTITUTION THAT CALCULATES INTEREST AT £1.35 RATHER THAN OVER £40 .... PERFECT ?????) If I had not queried things, I would have been left with just £1.35 interest. And if I hadn't complained after discovering my money had been taken, I'd have had no savings, and no interest! Reviewed on: 31st March 2022

AGM Member Review

5
There's a can do attitude. Staff are always helpful and friendly, I feel confidnet that Buckinghamshire Building Society will deal with any issue fairly, promptly and most importantly accurately. Reviewed on: 19th April 2023

AGM Member Review

5
My savings account has a maximum investment of Reviewed on: 19th April 2023

AGM Member Review

1
Re: p13 of your business review- you could learn how to spell/write chicken coops correctly. Reviewed on: 19th April 2023

AGM Member Review

4
A traditional reliable small building society, it would be easier to open a savings account if ID checks could be carried out electronically also some online savings accounts would be very welcoming and might help to boost your profits. Reviewed on: 19th April 2023

AGM Member Review

5
As I live in Dorset, I very much appreciated the efficiency and friendliness of the staff I spoke to on the phone when opening my savings account with you. Reviewed on: 19th April 2023

AGM Member Review

4
Personal friendly yet professional service. Reviewed on: 19th April 2023

AGM Member Review

5
Interest rate is higher than more well known building societies and banks for savers. Reviewed on: 19th April 2023

AGM Member Review

4
I prefer a small local society and a building society rather than a bank, returns on investments are fair and reasonable. Reviewed on: 19th April 2023

AGM Member Review

5
Friendly, helpful service and very good interest rates. Reviewed on: 19th April 2023

AGM Member Review

4
Good communication, I don't go into branch so can't really comment, good to have local building society still. Reviewed on: 19th April 2023

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