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Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (437 reviews)

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4.94

Based on 437 reviews, last reviewed 13th Jan 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

Latest highest rating:

5

Really good credit union Good savings account service, decent customer service Reviewed on: 13th January 2023

Latest lowest rating:

1

Slow and really not bothered I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the... Read more Reviewed on: 23rd September 2022

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About this product

Capital Credit Union savings reviews can help you to find out more about life at Capital Credit Union. How easy is it to contact Capital Credit Union? And how friendly are they? Our Capital Credit Union savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Capital Credit Union Savings reviews (437)

Review of the Capital Credit Union, Savings:

Slow and really not bothered

I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the Tuesday, nearly a week to get my savings out! The explanation I was given it was to make customers think if they really needed their money out and the financial viability of the organisation - really?? This week was promised a faster payment on the telephone but was sent an email the next again day saying it wouldn't be done - due to staff training! I wasn't asking for a loan, I needed my own savings in a hurry! Sloooooooooowwwwww - not meeting customers needs who need their money imminently. Reviewed on: 23rd September 2022

Highly recommended

I have used Credit Union for loans and savings for years and would highly recommend. Amazing interest rates and loads different options to suit Reviewed on: 6th July 2021

The best customer service ever

Capital credit union is amazing, very easy to access either online or in the branch. I have had nothing but positive contact with staff. Whenever I’ve asked a question it’s been answered speedily and there is always a offer of further assistance. The savings accounts on offer are excellent and I recommend them to everyone I know. Reviewed on: 6th July 2021

Good Practical Savings Account

A good practical savings account with an efficient online access for managing the account. Respectable rate for personal loans. Reviewed on: 6th July 2021

Great company always happy and patient to any queries or business

Always happy and friendly staff in office (pre-covid) and also when phoning them Reviewed on: 6th July 2021

Capital credit union community,

I’ve had loans and saving with Capital credit union, the best company who offer fair rates. Reviewed on: 5th July 2021

Saving up and supporting others

I was looking for a way to help support other people who might struggle to get loans etc and found a way to do this was by saving with the Capital Credit Union Reviewed on: 5th July 2021

No Hassle Banking

I have been saving with Capital Credit Union for about 10 years and have found their service to be excellent. I have never had cause for complaint and will continue to be a customer for the forseeable and distant future. Reviewed on: 5th July 2021

Best kept secret

I have been a member since day 1 which is over 30 years. Always got members best interest at heart. Reviewed on: 5th July 2021

Customer centred, safe and informative

Fantastic customer centred company that makes me feel at ease when saving with them. No question is too silly and they really explain banking matters in no nonsense talk. All of my family use them and I can't recommend them enough. Reviewed on: 5th July 2021

Been saving with capital credit union for yrs never had an issue

Never r had an issue in regards to my savings account or any loans taken Reviewed on: 5th July 2021

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