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Capital Credit Union: Savings reviews

Name: Savings
Rating: 4.95 (437 reviews)

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4.94

Based on 437 reviews, last reviewed 13th Jan 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

Latest highest rating:

5

Really good credit union Good savings account service, decent customer service Reviewed on: 13th January 2023

Latest lowest rating:

1

Slow and really not bothered I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the... Read more Reviewed on: 23rd September 2022

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About this product

Capital Credit Union savings reviews can help you to find out more about life at Capital Credit Union. How easy is it to contact Capital Credit Union? And how friendly are they? Our Capital Credit Union savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Capital Credit Union Savings reviews (437)

Review of the Capital Credit Union, Savings:

Slow and really not bothered

I asked to withdraw some of my savings - asked for on the Wednesday there was a bank holiday Monday but did not receive the money in my bank until the Tuesday, nearly a week to get my savings out! The explanation I was given it was to make customers think if they really needed their money out and the financial viability of the organisation - really?? This week was promised a faster payment on the telephone but was sent an email the next again day saying it wouldn't be done - due to staff training! I wasn't asking for a loan, I needed my own savings in a hurry! Sloooooooooowwwwww - not meeting customers needs who need their money imminently. Reviewed on: 23rd September 2022

Brilliant

Brilliant, very easy to join and deal with. Reviewed on: 4th July 2021

Capital gets the credit

The Capital Credit Union team are friendly, efficient and always helpful. Real service standards on display. Reviewed on: 4th July 2021

Love it

It's easy to set up savings which build up and affordable loans are easy to apply for and pay off Reviewed on: 4th July 2021

Saving is easy

I have been saving for many years now and it has helped in so many ways when | have needed to use savings for unexpected events. It is a wonderful organisation Reviewed on: 4th July 2021

Very efficient and fair savings

I’ve been with Capital Credit union for almost 4 years and have used both savings and loan options. Their rates are very fair, and the option to pay in straight from my wage is the best option for me. Reviewed on: 4th July 2021

Great service

Staff very helpful And good service and advise. Reviewed on: 4th July 2021

Supportive

Capital Credit Union have helped me through a lot of Financial Crises over the years. I would and have recommended them to family and friends. Reviewed on: 4th July 2021

Accessible credit union

Capital credit union have recently developed their online offerings to mean that the service you get is instantly available. I had previously found it difficult to access other local credit unions due to paper-based procedures and restrictive opening hours. This feels much more modern, and I like the feeling of having my money somewhere that has a community benefit feel to it. Reviewed on: 4th July 2021

helping each other when it counts

So satisfying to know that recycling my savings locally helps us all to geow Reviewed on: 3rd July 2021

Easiest way to save

Putting £25 straight from my pay into my savings account is something I don't notice until there's an unexpected bill. Then, there's normally enough sitting there to pay it off. I know there are no fees and there's also an annual bonus. Reviewed on: 3rd July 2021

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