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Complete Cover Group: Insurance Broker reviews

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4.03
Based on 439 reviews, last reviewed 24th May 2023
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
13%
See only 3 star reviews
5%
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2%
See only 1 star reviews
14%

Latest highest rating:

5

Good Service I can recomand them 100% greau service and very faat answers and changes. Reviewed on: 26th July 2022
Alex Robert's avatar
Alex Robert

Latest lowest rating:

1

Horrible Guys!! This company is unbelievable!!! They increased my insurance with £750 after one month. I cancelled of course and they charged me a lot! I spoke... Read more Reviewed on: 24th May 2023
Daniela Bucataru's avatar
Daniela Bucataru
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About this product

At Smart Money People, we collect Complete Cover Group Insurance Broker reviews from customers like you. If you're thinking of getting using Complete Cover Group check out our reviews, or if you're an existing Complete Cover Group customer - please share your experiences with our community in order to help out others!

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Complete Cover Group Insurance Broker reviews (439)

I needed help

3
He managed to answer questions I answered and more ... put me at ease thank you very much for polite customer service it's appreciated Reviewed on: 22nd May 2017
Chandice's avatar
Chandice

Catalina Cirt

5
I'm with the same insurance for the last 3 years, you guys always give me the best price for perfect insurance. Thank you xx Reviewed on: 22nd May 2017
Catalina Kta's avatar
Catalina Kta

Mr

5
Really helpful friendly staff. Easy and managed my payments to suit Reviewed on: 21st May 2017
Lee Thorpe's avatar
Lee Thorpe

Young Commercial Driver

5
Trying to insure a 20 year old with 3 points on his license on a commercial van isn't easy, most quotes came back at ridiculous prices but Complete Cover Group found a reasonable quote for us and made all the arrangement with ease Reviewed on: 19th May 2017
Gary Robins's avatar
Gary Robins

£50 admin fee for a ten minute phone call disgusting

1
Charged a £50 admin fee for a genuine mistake made on my part. Charged the above for a ten minute phone call. When I asked the manager to possibly waver this fee he was rude. Terrible customer service. But you have no choice to pay as the cancellation fee doubles. I will not be reniewing next year and also tell friends and family to stay well clear of yourselves. Reviewed on: 19th May 2017
Paul's avatar
Paul
Reply from Complete Cover Group Hello Paul Thank you for your feedback. I have asked our complaints team to look into your comments and contact you direct. Regards Response date: 23rd May 2017
Complete Cover Group logo
Complete Cover Group

Car Insurance

3
Easy to set up, have had some issues with providing documents and had to wait a long time to speak to someone. All staff i have spoke to have been helpful. Reviewed on: 18th May 2017
Lorna Stephens's avatar
Lorna Stephens

Satisfactory

5
Was effective and less stress compare to others but need to improve on time management in terms of keeping client on telephone Reviewed on: 18th May 2017
Abimbola Akintomide 's avatar
Abimbola Akintomide

good

4
good everything sorted quickly ... Reviewed on: 17th May 2017
Venca Bilan's avatar
Venca Bilan

Very helpful

5
Very pleased with the company each time I have had to speak with somebody regarding my insurance patient happy to help even go the extra mile if needed more time or help. Reviewed on: 17th May 2017
Maxine hill's avatar
Maxine hill

The one and only

5
This broker is the best broker company honest to god friendly and they find best quote for thier customers Reviewed on: 17th May 2017
Bizhar ali 's avatar
Bizhar ali

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