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Countingup: Business Account reviews

Name: Business Account
Rating: 4.86 (2336 reviews)

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4.84

Based on 2,336 reviews, last reviewed 6th Feb 2025

5700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Costs names Some descriptions of how to classify the costs (naming them) were not very clear, overall service improved last 2 years Reviewed on: 6th February 2025

Latest lowest rating:

1

I cannot pay in a commission cheque because no post... I cannot pay in a commission cheque because no post office branches have the right envelopes. I have sent several emails about this and received no r... Read more Reviewed on: 3rd February 2025

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About this product

Countingup Business Account reviews (2336)

Review of the Countingup, Business Account:

Business self assessment made easy.

Ease of use, accountant access and end of year. Reviewed on: 22nd January 2025

Reply from Countingup Hello James, We are so glad that you chose us as your business account provider and cannot wait for you to try out all our features, including our built-in accounting features. It's great to hear that you are enjoying the service so far. Response date: 22nd January 2025

Costs names

Some descriptions of how to classify the costs (naming them) were not very clear, overall service improved last 2 years Reviewed on: 6th February 2025

Excellent on line bank.

Excellent on line bank. App is clear and concise and very easy to navigate. Reviewed on: 5th February 2025

Reply from Countingup Hi Kathy Response date: 5th February 2025

Great online bank

Excellent online bank , easy app and excellent customer support ! To be perfect they should offer overdraft and international transactions. I am been customer for nearly 5 years and never had an issue. Reviewed on: 4th February 2025

Reply from Countingup Hello Thiago, Your 5-star review made our day, thank you Response date: 5th February 2025

very good app

It has been very good with counting up, very straight forward app Reviewed on: 4th February 2025

Reply from Countingup Hello Luke, Thanks for sharing your experience! We really do have the best customers Response date: 5th February 2025

Counting up has been great

Counting up has been great ever since i started my business in 2019. It app is very easy to use and has helped greatly in the smooth running of my business with my accounting Reviewed on: 3rd February 2025

Reply from Countingup Wow David Response date: 5th February 2025

Brilliant to bank with you makes running my business...

Brilliant to bank with you makes running my business very easy works out tax estimates splits money spent into categories. Amazing bank. Reviewed on: 3rd February 2025

Reply from Countingup Hi Jason, Thank you for leaving us a 5 Response date: 5th February 2025

The Land of Eagles

I use Countingup on daily bases especially for invoices and is honestly a lifesaver. Reviewed on: 3rd February 2025

Reply from Countingup Hi Klajdi, Thanks for taking the time to leave us a lovely review Response date: 5th February 2025

Monthly charges are high comparing other banks

Monthly charges are high comparing other banks Reviewed on: 3rd February 2025

Reply from Countingup Hello SS Deri, Thank you for your feedback. We understand that pricing is an important factor, and we strive to offer value through our services. Our fees help support features tailored for businesses, but we appreciate your perspective and will share it with our team for review. Let us know if there's anything we can do to support you further! Response date: 5th February 2025

A great app.

A great app. So easy to use, helping me run my small business smoothly. Reviewed on: 3rd February 2025

Reply from Countingup Hello Mary, Thank you for your lovely review. We’re on a mission to make our app the best it can be for small business owners like you. If you have any suggestions or other thoughts, you can let us know by sending us a message in the app. Have a lovely rest of week Response date: 5th February 2025

Hi there , first time ,I was very happy with you , s...

Hi there , first time ,I was very happy with you , second , not very happy because some one stolen my phone and , the card was in the cover of the phone. I wrote you a email to stop and block my card , and send me a new card , but you ignored me . After one year, I discovered do a big mistake, transferred form my business account to my credit card, all the time money for but cleaning products, all my expenses, and my account tell me I have to pay 3500£ tax , because I don’t buy the things with your card . I emailed you again, and after few days I received a new card at home . Now , finally is everything ok Reviewed on: 3rd February 2025

Reply from Countingup Hello Catalin, Thanks for sharing your experience! We really do have the best customers Response date: 5th February 2025

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