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Countingup: Business Account reviews

4.84
Based on 2,380 reviews, last reviewed 27th Feb 2025
9700% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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1%
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0%
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1%

Latest highest rating:

5

Very happy with the App and the ease on how I manage... Very happy with the App and the ease on how I manage my finances. Reviewed on: 27th February 2025
Robin Drysdale's avatar
Robin Drysdale

Latest lowest rating:

2

I was happy with counting up until we got scammed ju... I was happy with counting up until we got scammed just before Christmas 2024,it took far to long to reinstall the acct and still do not have a new Bus... Read more Reviewed on: 17th February 2025
stephen bayston's avatar
stephen bayston

About this product

Countingup Business Account reviews (2380)

Review of the Countingup, Business Account:

Excellent bank

5
providing sufficient information to a customer. helping customers to make an informed decision. having a genuine desire to do the right thing for customers. An excellent bank Reviewed on: 17th March 2023

Excellent bank

5
Really good from the start very on the wall always good with customer service real happy have two accounts running have not experienced any faults Reviewed on: 3rd February 2025
Reply from Countingup Hello, thanks for taking the time to leave us a review! We’re so happy that you’ve had a positive experience with your recent communication with us. We’re here to make it easier for you to run your business - so any time you need us, just get in touch by messaging us in-app.  Response date: 5th February 2025
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Countingup

Easy to use, make and send invoices seamlessly.

5
Easy to use, make and send invoices seamlessly. All round the best online bank that I have used. Reviewed on: 3rd February 2025
Reply from Countingup Hi David, Thanks for sharing your experience. We’re so happy that you’re enjoying your business current account so far, and you're happy about the accounting features. We have lots planned so keep an eye on your inbox and our social media pages for updates Response date: 5th February 2025
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Countingup

Excellent Quick service response fast

5
Excellent Quick service response fast Reviewed on: 3rd February 2025
Reply from Countingup Hello, Thanks for sharing your experience! We really do have the best customers Response date: 5th February 2025
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Countingup

I cannot pay in a commission cheque because no post...

1
I cannot pay in a commission cheque because no post office branches have the right envelopes. I have sent several emails about this and received no reply. I was sent a link so that I could vote in this. Reviewed on: 3rd February 2025
Reply from Countingup Hi Belinda Thank you for taking the time to provide feedback. I am sorry to hear that you have been unhappy with the service. I can see that my colleague has been in contact with you directly via email to discuss this further with you. Please note that the. support team are available 9am - 5pm, Monday - Friday. We will always ensure that we will get back to you as soon as possible within this time. Response date: 6th February 2025
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Countingup

Excellent

5
Was good very handy and easy to use Reviewed on: 3rd February 2025
Reply from Countingup Hi Josh, We’re so happy that you’re enjoying your account and find the app so easy to use Response date: 5th February 2025
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Countingup

Only good words about Countingup

5
They been recommended to me by a friend . I'm extremely happy with customer support. Easy to manage everything with the app. I have 3 words for them. Fast, efficient, professional Reviewed on: 3rd February 2025
Reply from Countingup Your 5-star review made our day Robert, thank you! We’re glad that you’re enjoying the features that Countingup has to offer. If you ever need any help, please don’t hesitate to drop us a message in-app and we’ll get back to you as soon as we can. Speak soon Response date: 5th February 2025
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Countingup

Good experience with you!

5
Good experience with you! I am happy! Reviewed on: 3rd February 2025
Reply from Countingup Hi Marcela, thank you so much for taking the time to write such a lovely review Response date: 3rd February 2025
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Countingup

Set up process

5
The soft ware is very simply to u Reviewed on: 3rd February 2025
Reply from Countingup Hi Izzy, we’re so happy that you’re enjoying your account and find the app so simple to use Response date: 3rd February 2025
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Countingup

Very easy to use and integrate with my accountant.

5
Very easy to use and integrate with my accountant. Reviewed on: 3rd February 2025
Reply from Countingup Hello Victoria, Thanks for sharing your experience. We’re so happy that you’re enjoying your business current account, and the accounting features so far. We have lots planned so keep an eye on your inbox and our social media pages for updates Response date: 3rd February 2025
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Countingup

Thumbs Up.

4
A good bank, gives updates on changes or any bank innovation changes. I love the online accounting side which gives a rough estimate of your balance sheet. Well done, I'm loving it as a small business. Reviewed on: 3rd February 2025
Reply from Countingup Hello Lawson, lovely reviews from our lovely customers mean the world to us! We really appreciate you taking the time to leave us a review and we’re so happy to hear you’re enjoying Countingup so far.  If you need any support in the future, just send us a message in the app. Speak soon  Response date: 3rd February 2025
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Countingup