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Covea Insurance: Home Insurance reviews

Name: Home Insurance
Rating: 1.44 (9 reviews)

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1.26

Based on 9 reviews, last reviewed 23rd Aug 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

11%

4 star

3 star

2 star

89%

Latest highest rating:

5

House Insurance at it's best Quality home Insurance with good sums insured and excess. Reviewed on: 25th September 2017

Latest lowest rating:

1

If you ever experience a claim like we have had over... If you ever experience a claim like we have had over the last 12 months you would understand my scores this far! 9 months with no floor covering and h... Read more Reviewed on: 23rd August 2024

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About this product

Before taking out a new insurance policy, check customer reviews to gain insight into the provider. At Smart Money People, we collect Covea Insurance home insurance reviews to help you make an informed decision.

Covea Insurance offers buildings and contents policies, with a discount available when you purchase both. Both policies can be made more comprehensive with the available additional extras. These include worldwide personal belongings cover, legal protecti...

Covea Insurance Home Insurance reviews (9)

Review of the Covea Insurance, Home Insurance:

Paid into personal accident insurance they only offered 10%

Never know a company try to get out of paying like Covea insurance did, only tried to offer me 10% of what I should have got under what they call a good will gesture, for a life changeing personal accident, Just forget about going with them because they are hell bent on Not paying out, look at the reviews, Where's my own company insurance had no problem in paying out 100% That's the difference on insurance companies ! So don't waste money paying them every month ! Reviewed on: 23rd March 2023

If you ever experience a claim like we have had over...

If you ever experience a claim like we have had over the last 12 months you would understand my scores this far! 9 months with no floor covering and had to spend so much time fighting to get a result, all over a simple leak in the kitchen floor! Reviewed on: 23rd August 2024

Unfit for purpose. Deserves zero stars

Completely unfit for purpose & a waste of money. My mother (in her 70s) has spent over £400+ per year on these people who basically did nothing in the one claim she attempted to make with them. Offered absolutely no help whatsoever with guttering that fell across her front door because she had the "wrong type of rain" when the guttering fell, leaving her completely vulnerable. Complete waste of money and very unethical practices. Avoid. Reviewed on: 22nd October 2022

Theft claim refusal

Following a plant trailer theft and damage to a commercial vehicle we discovered we had the misfortune to have had insurance with Covea for the plant trailer. The vehicle damage was dealt with promptly by NI G insurance and paid within weeks. The other claim has run on for months, no one from Covea has bothered to visit site to assess the details and has finally been refused. We have now lodged a dispute with the Financial Onbudsman. I would avoid this company at all cost. ... Reviewed on: 16th August 2022

Husband died and Covea did not pay out.

Husband died and had a life insurance policy with Dead happy which is underwritten by Covea. I received a letter in the December to say they would pay the claim and to send through the Grant of probate. Had a thank you card from Winstons wishes for their payout in March and Then had an letter to say they weren’t paying out. The stress and anxiety this has caused has been awful. Covea have been uncaring and unsupportive throughout this and have made an already bad time absolutely... Reviewed on: 5th June 2022

Disgusting bunch of Liars and con artists

Stay clear folks ! Absolute disgrace of a company ! Lie after lie after lie that comes from each of them ! Reviewed on: 14th March 2022

Very poor customer service.

Following a burglary on our home this summer, our experience in dealing with this company has been appalling. They have been hard to contact, dismissive, unhelpful and shown no compassion. We made a huge mistake in taking our insurance with them and will not repeat this error next year. Reviewed on: 26th October 2021

Appalling

Leave well alone. Rejected my claim despite all evidence. Absolutely appalling. Update : 7th January 2017. Still awaiting a result for the complaint raised through the companies internal complaints procedure which can take 8 weeks. Then I can contact the insurance ombudsman. I have photos to validate my claim, in which the company can see things that do not exist and I have testimonials from the contractors to prove it. I have contacted their CEO, James Reader, by email. He h... Reviewed on: 1st January 2018

House Insurance at it's best

Quality home Insurance with good sums insured and excess. Reviewed on: 25th September 2017

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