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Coventry Building Society: Savings reviews

Name: Savings
Rating: 4.21 (121 reviews)

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4.29

Based on 121 reviews, last reviewed 13th Jun 2025

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

17%

12%

Latest highest rating:

5

Excellent savings rates and good online savings service Excellent savings rates and good online savings service Reviewed on: 13th June 2025

Latest lowest rating:

2

I have recently opened a Junior ISA for my child, an... I have recently opened a Junior ISA for my child, and it was really funny because they said there would be no app or website to control or just check ... Read more Reviewed on: 27th May 2025

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About this product

Coventry Building Society Savings reviews (121)

Review of the Coventry Building Society, Savings:

I have recently opened a Junior ISA for my child, an...

I have recently opened a Junior ISA for my child, and it was really funny because they said there would be no app or website to control or just check the the account. You have to, literally either walk to your nearest branch or phone them up! I laughted and asked them if they thought it was 1986. It's very old fashioned! It's a way of putting it. I have now read some reviews of how people have been treated unfairly and it's really made me think. Reviewed on: 27th May 2025

Great face to face service plus online services that actually work.

I have had several complicated transactions to negotiate with The Coventry over the past year and they could not have been more helpful. They followed the death of my father and whilst other companies seemed to make the process even more traumatic , The Coventry went out of their way to make it as pain free and simple as possible . I really cannot fault their customer service Reviewed on: 11th February 2017

Good interest rates offered, strong security set up for internet account

Good interest rates, good online security - lots of steps for logging in Reviewed on: 24th December 2016

Really is Easy Access ISA (4)

Easy to set up this ISA on line, but I missed the comment that I couldn't transfer in ISA balances from previous years. When the form came to say I was transferring in this year's ISA balance it was confusing but when I phoned for help they were very helpful. Only drawback? The amount of post I received, each by separate envelope, welcome letter, passcode, letter about transfer, grid for reference on phone queries, etc. I got 4 in just one day! Certainly communicative.... overall happy with service and the interest rate is the best I could find for easy access ISA at the moment. Reviewed on: 20th December 2016

Friendly staff and good deals

Coverage is not national but that provides it with a more personal feel and a good customer focus. Reviewed on: 18th February 2016

Good rates and helpful staff

Good range of accounts and a friendly local branch Reviewed on: 27th January 2016

Fantastic savings account

Great ISA account with a competitive interest rate. Customer service is good when contacting them. Reviewed on: 24th December 2015

unprofessional

always a problem, unable to talk to manager when asked. Staff becoming 'annoyed' easily Reviewed on: 8th November 2015

Easy to use

I have an online ISA savings account which I've had no problems with. It was easy to open, I feel reassured by the high levels of security needed to access the account, and they promptly pay a competitive interest rate on my savings. Reviewed on: 9th August 2015

Exactly what i want from a building society.

The staff are always helpful and friendly, the branch i use is well laid out and clean and also whenever i carry out a deposit, withdrawal or change to my account, it was done fairly quickly. Reviewed on: 10th April 2015

Changing Address Problem

I've been trying to change my account address but it is proving very difficult. No response from web forms. Impossible to implement advice from their telephone helpline. I just want to close my account now! Reviewed on: 7th April 2015

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