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CoverForYou: Travel Insurance reviews

4.80
Based on 824 reviews, last reviewed 24th Aug 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Really good company. Really good company. Better value than others and more included in the price. Also like the monthly draws! Reviewed on: 24th August 2024
Katiana's avatar
Katiana

Latest lowest rating:

1

Just don’t ever submit a claim Have been with coverforyou for many years, always go with annual multi-trip gold insurance with most add ons. This is the first time I’ve ever claimed... Read more Reviewed on: 10th March 2024
Eve H's avatar
Eve H

About this product

Our CoverForYou Travel Insurance reviews can help you to find out what life as a CoverForYou customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

CoverForYou Travel Insurance reviews (824)

Review of the CoverForYou, Travel Insurance:

Dreadful

1
Dreadful service, been waiting over 2 months for the claim now which was accepted but they told us that that are struggling to find us the same laptop, why not just get a similar one rather than not bothering to get me a replacement have been promised to get a call back twice and got no phonecall, and ignored my last emails via complaints. I sent an email saying I'm going to ombudsman if there is no response with a plan for my replacement laptop within 2 weeks and guess what, did not get a reply! Please avoid, all good reviews are mainly from people who have never had to make a claim. I will be taking legal action if there is no response very soon this has affected me a lot I am doing an online masters and really needed my laptop in these last month's as I'm writing up my dissertation and it has affected my overall course. No transparency, no people willing to help or come to a resolution for claims. Changing your waiting times online to 55 days is not an acceptable response this is not in the travel insurance cover terms and conditions if I had known it would be this long and this much hassle then I would not have took it out from your company. AVOID AVOID AVOID Reviewed on: 4th September 2022

Cheapest quote for exactly same cover

5
Excellent customer service from Gemma, made the whole process easy and stress free Reviewed on: 28th September 2021

Excellent customer service

5
Nikki was very professional, precise, knowledgeable and up-to date about her job. It was a pleasure to get our required insurance from her. Wishing her best in her career. Reviewed on: 28th September 2021

Very helpful would recommend

5
I found my agent extremely clear, helpful and knowledgeable about the cover I was requiring. Left feeling, confident of the details of my cover. Very quick, painless process. Reviewed on: 28th September 2021

Very helpful and clear

5
Libby was very clear in explaining the policy and helpful in making me understand Reviewed on: 27th September 2021

Excellent customer experience

5
Various changes to the policy were required but the young lady sorted everything out and was so polite . Credit to the company Reviewed on: 27th September 2021

Great customer service - quick and efficient

5
Rang to sort addition to medical declaration and dealt with really efficiently and easily. Reviewed on: 27th September 2021

Great prompt service

5
Rachel was very helpful and knowledgeable Reviewed on: 27th September 2021

Excellent Customer Service

5
I have found Cover for You to provide excellent customer service. Their agents are very helpful and professional. The range of products provided is first class and prices are competitive, but we always want them a little cheaper!!!! I have renewed today and spoke to Libby, who was extremely helpful and had great customer service skills. A real asset and ambassador for Cover for You insurance. and Reviewed on: 27th September 2021

Great service no hassle

5
Needed to change the dates for my holiday insurance This was done so efficiently and hassle free it was a pleasure to speak to someone who knew what they were doing Excellent service Reviewed on: 24th September 2021

Quick and helpful information given tailored to my needs. Great work!

5
Nicky was a pleasure to work with sorting my policy out for my upcoming holiday. Great and efficient service would highly recommend! Thanks Nicky! Reviewed on: 23rd September 2021
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