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CoverForYou: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.84 (824 reviews)

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4.80

Based on 824 reviews, last reviewed 24th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Really good company. Really good company. Better value than others and more included in the price. Also like the monthly draws! Reviewed on: 24th August 2024

Latest lowest rating:

1

Just don’t ever submit a claim Have been with coverforyou for many years, always go with annual multi-trip gold insurance with most add ons. This is the first time I’ve ever claimed... Read more Reviewed on: 10th March 2024

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About this product

Our CoverForYou Travel Insurance reviews can help you to find out what life as a CoverForYou customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

CoverForYou Travel Insurance reviews (824)

Review of the CoverForYou, Travel Insurance:

Dreadful

Dreadful service, been waiting over 2 months for the claim now which was accepted but they told us that that are struggling to find us the same laptop, why not just get a similar one rather than not bothering to get me a replacement have been promised to get a call back twice and got no phonecall, and ignored my last emails via complaints. I sent an email saying I'm going to ombudsman if there is no response with a plan for my replacement laptop within 2 weeks and guess what, did not get a reply! Please avoid, all good reviews are mainly from people who have never had to make a claim. I will be taking legal action if there is no response very soon this has affected me a lot I am doing an online masters and really needed my laptop in these last month's as I'm writing up my dissertation and it has affected my overall course. No transparency, no people willing to help or come to a resolution for claims. Changing your waiting times online to 55 days is not an acceptable response this is not in the travel insurance cover terms and conditions if I had known it would be this long and this much hassle then I would not have took it out from your company. AVOID AVOID AVOID Reviewed on: 4th September 2022

Answered all my questions

Very friendly and was helpful with her answers Reviewed on: 22nd September 2021

Fabulous service for holiday insurance

First time using …Nicky your trainee was an absolute delight to talk to and she was very professional ..very pleased your able to cover me and will certainly use you again ..many thanks Nicky …lovely girl Reviewed on: 22nd September 2021

Great service

Nikki was great and was very informative over the phone Reviewed on: 22nd September 2021

Service

My request was dealt with promptly and efficiently. Thank you Reviewed on: 21st September 2021

My advisor Nicky

Today, i had the pleasure of having a great advisor. She was most helpful and extremely polite, if only all were like her . Reviewed on: 21st September 2021

Libby at cover for you

Libby, was fantastic. We have medical conditions to consider when we buy travel ins Libby was very clear in her medical question’s & very helpful so everything was submitted correctly. Thanks Libby Reviewed on: 21st September 2021

patient & well explained

I phoned after getting a quote online but decided to to call customer service as I had a few unanswered questions. I was happy with the cover & Raquel, the agent who assisted me, sealed the deal as she was very helpful. Reviewed on: 20th September 2021

Very helpful

I contacted Luke at cover4u today to renew an expired policy Luke was helpful and efficient and the process took no more than 15 minutes Reviewed on: 20th September 2021

Super efficient

Nick was clear helpful and friendly .. got the job done with no problems Reviewed on: 20th September 2021

Good service

Lovely lady very friendly and professional Reviewed on: 20th September 2021

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