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CoverForYou: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.84 (824 reviews)

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4.80

Based on 824 reviews, last reviewed 24th Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Really good company. Really good company. Better value than others and more included in the price. Also like the monthly draws! Reviewed on: 24th August 2024

Latest lowest rating:

1

Just don’t ever submit a claim Have been with coverforyou for many years, always go with annual multi-trip gold insurance with most add ons. This is the first time I’ve ever claimed... Read more Reviewed on: 10th March 2024

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About this product

Our CoverForYou Travel Insurance reviews can help you to find out what life as a CoverForYou customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

CoverForYou Travel Insurance reviews (824)

Review of the CoverForYou, Travel Insurance:

Dreadful

Dreadful service, been waiting over 2 months for the claim now which was accepted but they told us that that are struggling to find us the same laptop, why not just get a similar one rather than not bothering to get me a replacement have been promised to get a call back twice and got no phonecall, and ignored my last emails via complaints. I sent an email saying I'm going to ombudsman if there is no response with a plan for my replacement laptop within 2 weeks and guess what, did not get a reply! Please avoid, all good reviews are mainly from people who have never had to make a claim. I will be taking legal action if there is no response very soon this has affected me a lot I am doing an online masters and really needed my laptop in these last month's as I'm writing up my dissertation and it has affected my overall course. No transparency, no people willing to help or come to a resolution for claims. Changing your waiting times online to 55 days is not an acceptable response this is not in the travel insurance cover terms and conditions if I had known it would be this long and this much hassle then I would not have took it out from your company. AVOID AVOID AVOID Reviewed on: 4th September 2022

Friendly & efficient

Good quote with good service. Answered some specific queries and ran multiple quotes very patiently over the phone when online quote couldn't handle our specific requirements Reviewed on: 20th September 2021

First Class Cover

I've been a customer for a while now and frequently recommend them to friends: the phone is answered quickly; staff are informed and helpful; documents are easy to understand and quickly emailed. I'm retired and take annual cover and find the level of cover and value for money hard to beat. Reviewed on: 17th September 2021

Great service

My options were really clear, each question that I had was answered and I brought the insurance that I wanted! Win win Reviewed on: 17th September 2021

Excellent

Very efficient staff member, quick and easy to gain insurance. Reviewed on: 17th September 2021

Great service

I wanted to speak to a person after getting a quote online. Nicky was super helpful and answered all my queries to my satisfaction. We need more people like her in the customer service industry. Thanks Reviewed on: 17th September 2021

Medical addition

Very helpful and courteous young lady. Reviewed on: 16th September 2021

Very helpful

Spoke to Luke today and he managed to extend the time I was able to use my travel insurance due to a cancellation. Very impressed. Reviewed on: 15th September 2021