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Dial Direct reviews

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Rated Average • 3.03/5

Dial Direct reviews

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Unverified business
Last reviewed within 14 days

Review summary

People rate this company as Average based on 42 product reviews

Average score of 3.03/5
5 star
38%
4 star
17%
3 star
12%
2 star
0%
1 star
33%
Reviews for Dial Direct have trended positively over the past 90 days

Latest positive rating

4/5

Daily direct offered a competitive quote communicati...

Daily direct offered a competitive quote communication was good and clear.

{"display":"Jonathan S","full_name":"Jonathan S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Jonathan S 5th September 2025

Latest negative rating

1/5

Avoid at all costs.

Avoid at all costs. Just an awful company. No communication at all,they make you ring them. A miscommunication from what i thought was a cancelled... Avoid at all costs. Just an awful company. No communication at all,they make you ring them. A miscommunication from what i thought was a cancelled policy had lead me to owing them £176! Read more Read less

{"display":"Me","full_name":"Me","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110696.png"}}'s avatar
Car insurance
Me 27th February 2025
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About Dial Direct

Dial Direct reviews can help you to become Smart Money People by finding out what other Dial Direct policy holders have to say. Dial Direct has helped more than 1 million customers with their insurance needs. Have you got experience of Dial Direct? if so, you can write your Dial Direct review on Smart Money People. Help us to increase trust and transparency in financial services.

Dial Direct at a glance

Reviews for Dial Direct

Showing 11 of 42 company reviews • Last reviewed within 14 days

Daily direct offered a competitive quote communicati...

Car insurance • 5th September 2025

Daily direct offered a competitive quote communication was good and clear.

{"display":"Jonathan S","full_name":"Jonathan S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

Post-burglary stress relief!

Home Insurance • 5th September 2025

Following a burglary the company dealt with the claim swiftly and fairly for damage and losses easing our anxiety considerably.

{"display":"Mrs S ","full_name":"Mrs S ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 1/5

    Avoid at all costs.

    Avoid at all costs. Just an awful company. No communication at all,they make you ring them. A miscommunication from what i thought was a cancelled... Avoid at all costs. Just an awful company. No communication at all,they make you ring them. A miscommunication from what i thought was a cancelled policy had lead me to owing them £176! Read more Read less

    {"display":"Me","full_name":"Me","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110696.png"}}'s avatar
    Car insurance
    Me 27th February 2025
  • 1/5

    Thieves and liars

    they were alright until i looked into changing from van to car insurance. First quote was around 750 annually. I called back after moving some... they were alright until i looked into changing from van to car insurance. First quote was around 750 annually. I called back after moving some funds around and was then quoted 3500, and the 750 was a monthly payments I DID NOT agree to go ahead with the change, I cancelled my policy and attempted to get insurance elsewhere, just to find they had taken the funds from my account anyway. At no point had I agreed to go ahead with the payment. Called them up and they claimed there was no payment taken, well my bank statements disagree. Robbing C***S Read more Read less

    {"display":"Connah Richley","full_name":"Connah Richley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/366618.png"}}'s avatar
  • 5/5

    Cheaper than competitors.

    Cheaper than competitors, with better service.

    {"display":"Rumpled ","full_name":"Rumpled ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Rumpled 8th October 2024
  • 5/5

    Dial direct gave me a cheaper quote than any other i...

    Dial direct gave me a cheaper quote than any other insurance. They are willing to go the extra mile by undercutting any other car insurance... Dial direct gave me a cheaper quote than any other insurance. They are willing to go the extra mile by undercutting any other car insurance company, promising excellent value for your cover on your car. There on board home page, gives you all your information in one place, so if an accident occurs you just find it and explain the circumstances. Read more Read less

    {"display":"Mandy","full_name":"Mandy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Mandy 4th September 2024
  • 5/5

    Good cover easy to understand policy good price

    Good cover easy to understand policy good price

    {"display":"Gareth w","full_name":"Gareth w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Gareth w 25th August 2024
  • 4/5

    Simple and easy.

    Simple and easy. Decent value compared to what's out there.

    {"display":"Jamie","full_name":"Jamie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Jamie 23rd August 2024
  • 1/5

    Never again

    Never again they double my insurance Very poor customer service. They disconnected the call several times. After few calls and emails nothing sorted out . Avoid

    {"display":"Monica B ","full_name":"Monica B ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    I have been with Dial Direct for 3 years.

    I have been with Dial Direct for 3 years. I have found them to be fair on the whole and will use them again next year.

    {"display":"Ray D","full_name":"Ray D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/846606.png"}}'s avatar
    Car insurance
    Ray D 18th May 2024
  • 5/5

    To mange a home and property

    It is a insurance company that helps the people about the care of the home and let you know how to care for individuals need... It is a insurance company that helps the people about the care of the home and let you know how to care for individuals need when they have problems with their properties Read more Read less

    {"display":"Victoria ","full_name":"Victoria ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Dial Direct

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