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Dial Direct Reviews

Ratings based on 11 reviews Last review 4 months ago
3.73 / 5Great overall rating

Dial Direct reviews can help you to become Smart Money People by finding out what other Dial Direct policy holders have to say. Dial Direct has helped more than 1 million customers with their insurance needs. Have you got experience of Dial Direct? if...

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Dial Direct reviews can help you to become Smart Money People by finding out what other Dial Direct policy holders have to say. Dial Direct has helped more than 1 million customers with their insurance needs. Have you got experience of Dial Direct? if so, you can write your Dial Direct review on Smart Money People. Help us to increase trust and transparency in financial services.

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Your Dial Direct Reviews (11)

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3rd July 2019

Do not use this company

Bit of a con....

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Bit of a con.
Quoted me £500 for van insurance on confused for my personal van, which I accepted, only to be told that my 9 years company car insurance no claims is not valid, as I cannot get letters quoting every single registration of company cars I've had over 9 years.
I change my company car twice a year, so they want me to remember 18 car registrations!.
So then they doubled my insurance to £1000 approx.
This 'technical issue' was not stated in any of the text upon taking the policy.
All other insurers have accepted letters from my employers, with not having to get every single reg of company cars I've had.
Just be careful with Dial Direct's T&C's before you take a policy with them if your in a similar situation as me.

Then I get an email from Toni wanting to speak to me, im not interested, I am just stuck with you now for a year, probably with a big penalty if I want to leave, if they let me leave without a penalty, I will be gone...

***UPDATE***
just been back on confused and got quotes with NO COMPANY CAR NCB just to check, and I am getting quotes for £700, so I am being over charged by approx £300 by dial direct anyway!

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20th September 2017

Excellent

We had to claim on our home insurance due to a plumbing disaster on the first day we moved into our home. The service was exceptional and they made a stressful situation so much easier to deal with. Promptly dealt with our issue and I have been very...

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We had to claim on our home insurance due to a plumbing disaster on the first day we moved into our home. The service was exceptional and they made a stressful situation so much easier to deal with. Promptly dealt with our issue and I have been very happy with the service

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30th October 2016

Brilliant Customer Service

DD put up our Insurance on 2 cars this year but after giving them a quick buzz we ended up with all bells and whistles on both cars for less than £350 this year. The rep was amazing in how she managed to get our prices down and touch wood we have had ...

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DD put up our Insurance on 2 cars this year but after giving them a quick buzz we ended up with all bells and whistles on both cars for less than £350 this year. The rep was amazing in how she managed to get our prices down and touch wood we have had no problems for the second year running