Smart Money People Logo

EasyJet: Travel Insurance reviews

1.29
Based on 13 reviews, last reviewed 24th Apr 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
5 star
See only 5 star reviews
0%
See only 4 star reviews
8%
See only 3 star reviews
8%
2 star
See only 2 star reviews
0%
See only 1 star reviews
84%

Latest highest rating:

4

I've a journey from London to barcelona which was go... I've a journey from London to barcelona which was good, but I've experience really rude customer service Reviewed on: 5th June 2024
mohammed r's avatar
mohammed r

Latest lowest rating:

1

My dad past away before the flight. My dad past away before the flight.I have tried to sort out the refundation bcs we had the insurance. today after neraly 4 month they wrote me , they ... Read more Reviewed on: 24th April 2025
Anonymous A's avatar
Anonymous A

About this product

Looking for Easyjet travel insurance reviews? At Smart Money People, we’re building the biggest independent collection of Easyjet travel insurance reviews online. If you’ve already taken out travel insurance cover in the past, let us know how it was, and help others by sharing your experience.

EasyJet Travel Insurance reviews (13)

Review of the EasyJet, Travel Insurance:

EasyJet travel insurance - Collins Insurance

1
I took the insurance in October for a trip to Island. Prior to this, I went to Italy where I caught Covid. Tested positive 2 days before my trip to Island. I have notified EasyJet, provided the insurance company with all relevant documents yet somehow I still don't have my money I paid for the tickets to Iceland. Absolute lack of communication from the insurance company, shocking service. Never again. Reviewed on: 28th November 2022

Refuse to accept G.P. Letter saying cannot travel.

1
I took the insurance in October when I made a booking for a family of 5 to travel to Berlin on April 1st. My husband became I’ll about a week before that and had clear covid symptoms. He wasn’t unable to breathe but had distressing bouts of coughing which lasted for long periods. I tried to do a covid test but he couldn’t stop couching and sneezing and became very distressed. I rang the helpline and was told that I could take him to a test centre but the if he had the same response they couldn’t do anything else. He’s 73 and said he’d rather die than be hauled out of bed. It became obvious that he’d not be able to travel so I rang our G.P. Who spoke briefly.to him. He could hardly stop coughing and she said, thinking of his other symptoms including lost of smell etc, she’d say he was too I’ll to travel and when I explained Berlin expected negative test results she agreed to write an ‘unfit to travel’ letter which EasyJet have refused to accept. WHY DID I BOTHER . Reviewed on: 23rd April 2022

Great experience

3
Good attitude from staff,no delays Reviewed on: 30th January 2019

Do you have a different EasyJet product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

EasyJet has a range of products available. Check the ratings of each product to find the right one for you. View all products