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EasyJet: Travel Insurance reviews

1.25
Based on 8 reviews, last reviewed 11th Mar 2024
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Latest lowest rating:

1

They are useless. Save your money Was attacked by an XL Bully dog 2 weeks before our departure to a holiday in Spain. Have been trying to make a claim including paying for a medical fo... Read more Reviewed on: 11th March 2024

About the Travel Insurance

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EasyJet Travel Insurance reviews (8)

They are useless. Save your money

1
Was attacked by an XL Bully dog 2 weeks before our departure to a holiday in Spain. Have been trying to make a claim including paying for a medical form to be completed by a private doctor. They have at last agreed to honour the claim but will not compensate a full refund of the flights. instead offering a voucher for a future flight. THIS IS FRAUD Reviewed on: 11th March 2024

Easyjet Collinson Insurance - please dont buy it!

1
Easyjet Collinson Insurance - please dont buy it! It´s a waste of money!! They dont care about the after care, just interested on selling the Insurance.. Reviewed on: 29th January 2024
Barthi's avatar
Barthi

A total scam - don't touch it with a barge pole.

1
I broke my ankle a couple of weeks before going on holiday. As a solo traveller, I had nobody to help me, and the holiday would have been a waste of time and money as I was not mobile. After numerous irrelevant automated responses to my enquiry about making a claim, and hours for someone to answer the phone, I finally spoke to someone who told me what I needed to do to make a claim. I followed all Easyjet instructions - cancelled my flights, got proof I'd cancelled them (they insisted on that, which necessitated another round of irrelevant automated responses from them), got from the MIU that diagnosed the fracture and sent all the documents to them. After a week, they sent me an email asking for more documents, including a medical report from my GP (nothing from a hospital or specialist was acceptable), for which I would have to pay, They made clear that the cost of this report was not refundable in the claim. I am beyond angry. I am a pensioner who committed a significant portion of my savings to this holiday - the first in several years. I took out the insurance in good faith, but EasyJet and their partner insurer, Collinson, are making it as hard as possible to claim. It's a total scam, in my opinion. Reviewed on: 18th September 2023
Lorraine 's avatar
Lorraine

Don't bother!

1
My Easyjet flight was cancelled while we waited to board on the 24th June 22. Despite filling the forms and providing documentation 3 times we still have not been paid. The insurer or broker is Collinson or I think Collin and his son working out ot their bedrooms. Don't buy from them they're useless. Reviewed on: 3rd January 2023

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