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EasyJet: Travel Insurance reviews

1.34
Based on 12 reviews, last reviewed 27th Mar 2025
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Latest highest rating:

4

I've a journey from London to barcelona which was go... I've a journey from London to barcelona which was good, but I've experience really rude customer service Reviewed on: 5th June 2024
mohammed r's avatar
mohammed r

Latest lowest rating:

1

Shockingly bad As others have said - this insurance is a waste of time and money. I couldn’t even get my policy documents from them the despite numerous calls and em... Read more Reviewed on: 27th March 2025
Peter H's avatar
Peter H

About this product

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EasyJet Travel Insurance reviews (12)

Refuse to accept G.P. Letter saying cannot travel.

1
I took the insurance in October when I made a booking for a family of 5 to travel to Berlin on April 1st. My husband became I’ll about a week before that and had clear covid symptoms. He wasn’t unable to breathe but had distressing bouts of coughing which lasted for long periods. I tried to do a covid test but he couldn’t stop couching and sneezing and became very distressed. I rang the helpline and was told that I could take him to a test centre but the if he had the same response they couldn’t do anything else. He’s 73 and said he’d rather die than be hauled out of bed. It became obvious that he’d not be able to travel so I rang our G.P. Who spoke briefly.to him. He could hardly stop coughing and she said, thinking of his other symptoms including lost of smell etc, she’d say he was too I’ll to travel and when I explained Berlin expected negative test results she agreed to write an ‘unfit to travel’ letter which EasyJet have refused to accept. WHY DID I BOTHER . Reviewed on: 23rd April 2022

Great experience

3
Good attitude from staff,no delays Reviewed on: 30th January 2019

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