Endsleigh Home Insurance Reviews

Renewed yearly policy without consent then charged additional cancellation fees

They renewed my policy without consent even though I was no longer covered and no longer wished to maintain a policy with them - and had stated that clearly to their customer support. Then charged an additional cancellation fee to cancel a policy on...

They renewed my policy without consent even though I was no longer covered and no longer wished to maintain a policy with them - and had stated that clearly to their customer support. Then charged an additional cancellation fee to cancel a policy on which I'd never claimed and wasn't even covering me any more.

HJLevel 1

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Really Good

title sums it up really, very helpful people

Lion34Level 1

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Great home insurance!

Very competitive and easy to do business with.

Scott CawkLevel 1

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STEAR WELL CLEAR

If I could give 0 stars, I would. They are quite happy to leave you on hold for HOURS! They say they will ring you back, THEY WON'T! I wouldn't wish their services on my worst enemy.

Bailey AppletonLevel 1

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Terrible

Tried loads of times to contact Endsleigh by phone and email, always waited over 30 mins before giving up. Needed to cancel a policy. The response when I actually did get to speak to them was appalling and I got charged £36. Please pay a bit more and ...

Tried loads of times to contact Endsleigh by phone and email, always waited over 30 mins before giving up. Needed to cancel a policy. The response when I actually did get to speak to them was appalling and I got charged £36. Please pay a bit more and go with a decent insurance company, as these jokers are disgusting to deal with

StewartLevel 1

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Absolutely awful, please avoid at all costs

Absolutely awful, please avoid at all costs....

Absolutely awful, please avoid at all costs.
This company will use any underhand means available in order to avoid paying a claim. I had contents insurance and my flat keys were stolen (along with my car during a car-jacking) - replacement locks should be covered, right? However, because the thief used misdirection, apparently this comes under "theft by deception", which they refuse to cover. They've created a lot of bad-will, and lost any future business, for the sake of saving themselves £150 (against £300 new locks).

R McCormackLevel 1

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crap

CRAP IF I COULD LEAVE NO STARS I WOULD ,VERY HAPPY TO TAKE YOUR MONEY BUT WILL DO ANYTHING THEY CAN NOT TO PAY OUT INSTEAD GIVE YOU A £30 COMPENSATION CHEQUE INSTEAD OF A GENUINE £2300 CLAIM ON 2 ITEMS OF ACCIDENTAL DAMAGE WISH ID READ ALL BAD REVIEWS ...

CRAP IF I COULD LEAVE NO STARS I WOULD ,VERY HAPPY TO TAKE YOUR MONEY BUT WILL DO ANYTHING THEY CAN NOT TO PAY OUT INSTEAD GIVE YOU A £30 COMPENSATION CHEQUE INSTEAD OF A GENUINE £2300 CLAIM ON 2 ITEMS OF ACCIDENTAL DAMAGE WISH ID READ ALL BAD REVIEWS FIRST AVOID AT ALL COSTS ID RATHER PAY THE EXTRA 2/3 POUNDS A MONTH I HAD FROM OTHER COMPANIES THAN USE THESE THIEFS!!!!!!!!!!!!!!!!!!!!!

benLevel 1

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Easy, reliable and no fuss

perfect for students and young people who need to protect their student homes on a student budget

Anna McKinneyLevel 1

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Good quick serive

Low excess and quick customer service

Robert HoulistonLevel 1

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Simple and easy to use

My experience with endsleigh insurance has been easy and the customer service has been very high quality.

Holly nolan Level 1

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Good price

Very good price. No problems. Easy to purchase and get a quote

Lucy BakerLevel 1

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Home Insurance without a fuss

Easy to insure online and good customer service by telephone.

Amanda Jane McCormackLevel 1

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Brilliant

Just fab it really is value for money

VeeLevel 1

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Replaced stolen Laptop

Endsleigh were super helpful when my laptop was stolen on a train, en route from my home address to my term-time address. I was fully compensated.

VeeLevel 1

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Good value

Was with Endsleigh for a year. No issues (although I didn't need to make a claim), and was very cheap.

Ross HanneyLevel 1

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Easy to use

I've always had Endsleigh for my home insurance, ever since I was a student. I find that the whole process is always very easy to do when signing up. I like the fact that they contact you in good time before the policy expires. However, I've never had...

I've always had Endsleigh for my home insurance, ever since I was a student. I find that the whole process is always very easy to do when signing up. I like the fact that they contact you in good time before the policy expires. However, I've never had to claim on the home insurance, so if I had have done, I'm not sure whether I'd still recommend - I don't know how decent they are when you have to claim.

Caroline ArterLevel 1

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Not Very Helpful

After I cancelled my insurance and wanted to renew again for a couple of weeks I was told I had to start a new policy from scratch. No cooling period or assistant in any way despite having never claimed and always paid on time.

Rachael SimmonsLevel 1

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Awful, and rip-off merchant money grubbers

Beware of purchasing online. They include a lot of extras you have to pay for, use third party credit agencies, and charge you through the nose to cancel. Certain elements are also non-refundable, which isn't stated when you purchase. So if you're...

Beware of purchasing online. They include a lot of extras you have to pay for, use third party credit agencies, and charge you through the nose to cancel. Certain elements are also non-refundable, which isn't stated when you purchase. So if you're mental enough to choose Endsleigh, do watch out for the small print. And it is small.

When you cancel, they don't end the policy or charges from that date, they end it from the date you can physically call them up and pay them. Even if you no longer own the home or have items to insure in the property. If you're happy to basically sell yourself to Endsleigh, then sign up today!

Toby BentleyLevel 1

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Forced to have it by landlord

Force to have it by landlord, and doesn't really cover much except his property

Sam NewtonLevel 1

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Endsleigh Home Insurance

Fast, simple to use and plenty of information.

Philippa J ColeLevel 1

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