Etika: Buy Now Pay Later reviews

4.78
Based on 668 reviews, last reviewed 14th Apr 2021
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Latest highest rating:

4

I like it Very nice i like it but this is super Reviewed on: 14th April 2021
Maksymilian's avatar
Maksymilian

Latest lowest rating:

1

Avoid - poor and lacking service! AfforditNOW financed a course for a provider that went bust - AfforditNOW's response has been dreadful. I signed up to a course and was moving alon... Read more Reviewed on: 27th November 2019
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Brayan

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Etika Buy Now Pay Later reviews (668)

I like it

4
Very nice i like it but this is super Reviewed on: 14th April 2021
Maksymilian's avatar
Maksymilian

Quick and easy

4
Quick and easy to use. Had a couple of problems with the amount being collected but this was quickly resolved by their support staff. Reviewed on: 5th July 2020

Great Company!

5
Great company full stop. Very good Reviewed on: 28th April 2020
Harry Gray's avatar
Harry Gray

Avoid - poor and lacking service!

1
AfforditNOW financed a course for a provider that went bust - AfforditNOW's response has been dreadful. I signed up to a course and was moving along. As it happens the learning provider went into administration. On the day it happened, I informed the AfforditNOW and was told they would be investigating and they would get back to me soon. At that point the customer service staff appear to be unaware of what had happened. In the two weeks that have passed since then: 1) They have provided confusing/conflicting information. 2) I have had to chase them several times because but all their staff are giving me is the same as day one 'we are investigating and we would get back to you soon'. 3) Have not received a resolution. 4) Received a very poor customer service. When asking for my query to be escalated they refused to transfer me to a manager. They told a manager called 'Clair' would be calling me, instead I had an ACTING team leader name Gina call and provide no meaningful information at all. In summary her message was: we are gathering more information (won't say what information or from whom) and we don't know when this will be resolved. This is absolutely poor, I have always made my payments and kept up to date. I would expect much better. In summary if you can find another company please do so and avoid yourself the hassle. Reviewed on: 27th November 2019
Brayan's avatar
Brayan

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