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Etika: Buy Now Pay Later reviews

4.78
Based on 667 reviews, last reviewed 10th Aug 2023
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Latest highest rating:

5

Polite, Helpful, too easy to pay my boat insurance by the month! They give me a friendly reminder email each month before direct debit occurs, politely enquire if direct debit fails, treat me as a customer, like a v... Read more Reviewed on: 10th August 2023
geoff bunker's avatar
geoff bunker

Latest lowest rating:

1

Avoid - poor and lacking service! AfforditNOW financed a course for a provider that went bust - AfforditNOW's response has been dreadful. I signed up to a course and was moving alon... Read more Reviewed on: 27th November 2019
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Brayan

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Etika Buy Now Pay Later reviews (667)

Polite, Helpful, too easy to pay my boat insurance by the month!

5
They give me a friendly reminder email each month before direct debit occurs, politely enquire if direct debit fails, treat me as a customer, like a valued, respected person and I wouldn't hesitate dealing with them again. Reviewed on: 10th August 2023

I like it

4
Very nice i like it but this is super Reviewed on: 14th April 2021

Quick and easy

4
Quick and easy to use. Had a couple of problems with the amount being collected but this was quickly resolved by their support staff. Reviewed on: 5th July 2020

Great Company!

5
Great company full stop. Very good Reviewed on: 28th April 2020

Avoid - poor and lacking service!

1
AfforditNOW financed a course for a provider that went bust - AfforditNOW's response has been dreadful. I signed up to a course and was moving along. As it happens the learning provider went into administration. On the day it happened, I informed the AfforditNOW and was told they would be investigating and they would get back to me soon. At that point the customer service staff appear to be unaware of what had happened. In the two weeks that have passed since then: 1) They have provided confusing/conflicting information. 2) I have had to chase them several times because but all their staff are giving me is the same as day one 'we are investigating and we would get back to you soon'. 3) Have not received a resolution. 4) Received a very poor customer service. When asking for my query to be escalated they refused to transfer me to a manager. They told a manager called 'Clair' would be calling me, instead I had an ACTING team leader name Gina call and provide no meaningful information at all. In summary her message was: we are gathering more information (won't say what information or from whom) and we don't know when this will be resolved. This is absolutely poor, I have always made my payments and kept up to date. I would expect much better. In summary if you can find another company please do so and avoid yourself the hassle. Reviewed on: 27th November 2019

Really reliable and true to there word

5
Very reliable and trustworthy, I would definitely recommend it Reviewed on: 30th June 2019

Apple Watch through vitality

4
Overall very good easy to use and easy to get everything through on time. Reviewed on: 23rd June 2019

Quick & Easy way forward

5
A simple and easy step in the right direction when it comes to buying items and spreading the cost without the extortionate interest rates most other companies usually apply. I'm a big fan... Reviewed on: 22nd June 2019

Brilliant

5
So good I’d use them again, really helpful service Reviewed on: 21st June 2019

Excellent service

5
Never had any trouble getting in contact with them if we need too. Helpful. Reviewed on: 19th June 2019

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