Etika reviews
Etika reviews
Review summary
People rate this company as Excellent based on 666 product reviews
Latest positive rating
Polite, Helpful, too easy to pay my boat insurance by the month!
They give me a friendly reminder email each month before direct debit occurs, politely enquire if direct debit fails, treat me as a customer, like... They give me a friendly reminder email each month before direct debit occurs, politely enquire if direct debit fails, treat me as a customer, like a valued, respected person and I wouldn't hesitate dealing with them again. Read more Read less
Latest negative rating
Avoid - poor and lacking service!
AfforditNOW financed a course for a provider that went bust - AfforditNOW's response has been dreadful. I signed up to a course and was moving... AfforditNOW financed a course for a provider that went bust - AfforditNOW's response has been dreadful. I signed up to a course and was moving along. As it happens the learning provider went into administration. On the day it happened, I informed the AfforditNOW and was told they would be investigating and they would get back to me soon. At that point the customer service staff appear to be unaware of what had happened. In the two weeks that have passed since then: 1) They have provided confusing/conflicting information. 2) I have had to chase them several times because but all their staff are giving me is the same as day one 'we are investigating and we would get back to you soon'. 3) Have not received a resolution. 4) Received a very poor customer service. When asking for my query to be escalated they refused to transfer me to a manager. They told a manager called 'Clair' would be calling me, instead I had an ACTING team leader name Gina call and provide no meaningful information at all. In summary her message was: we are gathering more information (won't say what information or from whom) and we don't know when this will be resolved. This is absolutely poor, I have always made my payments and kept up to date. I would expect much better. In summary if you can find another company please do so and avoid yourself the hassle. Read more Read less
About Etika
Etika (formally Affordit Now) claim to bring a fair and responsible approach to lending. Have you found this? Leave a review and see what other Etika customers have said.
Etika at a glance
Reviews for Etika
Showing 11 of 666 company reviews
Polite, Helpful, too easy to pay my boat insurance by the month!
They give me a friendly reminder email each month before direct debit occurs, politely enquire if direct debit fails, treat me as a customer, like... They give me a friendly reminder email each month before direct debit occurs, politely enquire if direct debit fails, treat me as a customer, like a valued, respected person and I wouldn't hesitate dealing with them again. Read more Read less
Products from Etika
Showing all products offered by Etika
Buy Now Pay Later
by Etika
Buy Now Pay Later
by Etika
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