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Etika reviews

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Rated Excellent 4.78/5

Etika reviews

Unverified business

Review summary

People rate this company as Excellent based on 666 product reviews

Average score of 4.78/5
5 star
82%
4 star
15%
3 star
2%
2 star
0%
1 star
1%

Latest positive rating

5/5

Polite, Helpful, too easy to pay my boat insurance by the month!

They give me a friendly reminder email each month before direct debit occurs, politely enquire if direct debit fails, treat me as a customer, like... They give me a friendly reminder email each month before direct debit occurs, politely enquire if direct debit fails, treat me as a customer, like a valued, respected person and I wouldn't hesitate dealing with them again. Read more Read less

Latest negative rating

1/5

Avoid - poor and lacking service!

AfforditNOW financed a course for a provider that went bust - AfforditNOW's response has been dreadful. I signed up to a course and was moving... AfforditNOW financed a course for a provider that went bust - AfforditNOW's response has been dreadful. I signed up to a course and was moving along. As it happens the learning provider went into administration. On the day it happened, I informed the AfforditNOW and was told they would be investigating and they would get back to me soon. At that point the customer service staff appear to be unaware of what had happened. In the two weeks that have passed since then: 1) They have provided confusing/conflicting information. 2) I have had to chase them several times because but all their staff are giving me is the same as day one 'we are investigating and we would get back to you soon'. 3) Have not received a resolution. 4) Received a very poor customer service. When asking for my query to be escalated they refused to transfer me to a manager. They told a manager called 'Clair' would be calling me, instead I had an ACTING team leader name Gina call and provide no meaningful information at all. In summary her message was: we are gathering more information (won't say what information or from whom) and we don't know when this will be resolved. This is absolutely poor, I have always made my payments and kept up to date. I would expect much better. In summary if you can find another company please do so and avoid yourself the hassle. Read more Read less

{"display":"Brayan","full_name":"Brayan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Buy Now Pay Later
Brayan 27th November 2019

About Etika

Etika (formally Affordit Now) claim to bring a fair and responsible approach to lending. Have you found this? Leave a review and see what other Etika customers have said.

Etika at a glance

Reviews for Etika

Showing 11 of 666 company reviews

Polite, Helpful, too easy to pay my boat insurance by the month!

Buy Now Pay Later 10th August 2023

They give me a friendly reminder email each month before direct debit occurs, politely enquire if direct debit fails, treat me as a customer, like... They give me a friendly reminder email each month before direct debit occurs, politely enquire if direct debit fails, treat me as a customer, like a valued, respected person and I wouldn't hesitate dealing with them again. Read more Read less

Rated Excellent 5/5
Read more product reviews

I like it

Buy Now Pay Later 14th April 2021

Very nice i like it but this is super

Rated Good 4/5
Read more product reviews
  • 4/5

    Quick and easy

    Quick and easy to use. Had a couple of problems with the amount being collected but this was quickly resolved by their support staff.

  • 5/5

    Great Company!

    Great company full stop. Very good

  • 1/5

    Avoid - poor and lacking service!

    AfforditNOW financed a course for a provider that went bust - AfforditNOW's response has been dreadful. I signed up to a course and was moving... AfforditNOW financed a course for a provider that went bust - AfforditNOW's response has been dreadful. I signed up to a course and was moving along. As it happens the learning provider went into administration. On the day it happened, I informed the AfforditNOW and was told they would be investigating and they would get back to me soon. At that point the customer service staff appear to be unaware of what had happened. In the two weeks that have passed since then: 1) They have provided confusing/conflicting information. 2) I have had to chase them several times because but all their staff are giving me is the same as day one 'we are investigating and we would get back to you soon'. 3) Have not received a resolution. 4) Received a very poor customer service. When asking for my query to be escalated they refused to transfer me to a manager. They told a manager called 'Clair' would be calling me, instead I had an ACTING team leader name Gina call and provide no meaningful information at all. In summary her message was: we are gathering more information (won't say what information or from whom) and we don't know when this will be resolved. This is absolutely poor, I have always made my payments and kept up to date. I would expect much better. In summary if you can find another company please do so and avoid yourself the hassle. Read more Read less

    {"display":"Brayan","full_name":"Brayan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Buy Now Pay Later
    Brayan 27th November 2019
  • 5/5

    Really reliable and true to there word

    Very reliable and trustworthy, I would definitely recommend it

    {"display":"Kyle","full_name":"Kyle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Buy Now Pay Later
    Kyle 30th June 2019
  • 4/5

    Apple Watch through vitality

    Overall very good easy to use and easy to get everything through on time.

  • 5/5

    Quick & Easy way forward

    A simple and easy step in the right direction when it comes to buying items and spreading the cost without the extortionate interest rates most... A simple and easy step in the right direction when it comes to buying items and spreading the cost without the extortionate interest rates most other companies usually apply. I'm a big fan... Read more Read less

  • 5/5

    Brilliant

    So good I’d use them again, really helpful service

  • 5/5

    Excellent service

    Never had any trouble getting in contact with them if we need too. Helpful.

    {"display":"Adele","full_name":"Adele","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Buy Now Pay Later
    Adele 19th June 2019
  • 5/5

    Def use again

    Was really easy to apply got kept up to date saying when monthly payment was coming out and when it was successful every month

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