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Clearpay: Buy Now Pay Later reviews

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3.02
Based on 43 reviews, last reviewed 3rd Sep 2024
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Latest highest rating:

5

Purchase through their app so easy to use, affordabl... Purchase through their app so easy to use, affordable fortnightly payments. Access to purchase through Company’s. Reviewed on: 11th June 2024
Sally B's avatar
Sally B

Latest lowest rating:

1

Absolutely rubbish company. Absolutely rubbish company. Admittedly I was late paying my balance but cleared it in full under the assumption my services would be restored (in blac... Read more Reviewed on: 3rd September 2024
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Daniel W
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About this product

Clearpay allows you to split purchases into four equal, interest-free payments over six weeks.

Clearpay has an app where you can track your payments and reschedule payment dates. You can also set up a digital Clearpay Card to add to your Apple or Google Wallet.

Clearpay reviews help you find out what it’s really like to be a customer. If you’ve used Clearpay before, you can also leave a review and share your experience.

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Clearpay Buy Now Pay Later reviews (43)

Absolutely rubbish company.

1
Absolutely rubbish company. Admittedly I was late paying my balance but cleared it in full under the assumption my services would be restored (in black and white from them on an email). DO NOT BELIEVE THIS RUBBISH!! They will take the money and then close your account for ever! Customer service didn't want to know despite me threatening them with watchdog due to false / misleading information. Reviewed on: 3rd September 2024
Daniel W's avatar
Daniel W

The company lie and take your money

1
The company lie and take your money They will not refund you all your money, they won't even refund you half. They are scammers and dishonest. Please stay away. Reviewed on: 2nd September 2024
China rose's avatar
China rose

Purchase through their app so easy to use, affordabl...

5
Purchase through their app so easy to use, affordable fortnightly payments. Access to purchase through Company’s. Reviewed on: 11th June 2024
Sally B's avatar
Sally B

When I need something I will have it straight away a...

5
When I need something I will have it straight away and pay slowly that way I love to use clearpay Reviewed on: 29th May 2024
Samia 's avatar
Samia

It was very easy to set up an account with ClearPay.

4
It was very easy to set up an account with ClearPay. They gave me an initial credit limit but as I am a new account, they have only allowed me to place a small amount of orders to begin with. This is a little frustrating but also an indication of how they are at least trying to be responsible with their lending as they do not do credit checks. Overall I have had a good experience with Clearpay so far. Reviewed on: 16th May 2024
Laura S's avatar
Laura S

Be aware of that using Clearpay does not give you an...

1
Be aware of that using Clearpay does not give you any buyer protection. Had an issue with an order I did not receive and only given a partial refund and now £40 out of pocket. Reviewed on: 10th April 2024
Lyn's avatar
Lyn

They can't listen as they have charged me for returned goods and even put my name across as a defaulter. I have emailed them receipts but kept a deaf ear to my pleasure.I would not recommend

1
Thieves I would sum it up.They don't listen even with hard evidence. Charging me for returned goods even when evidence. I suggest there should be a body that fights for the lower man against the big companies. Reviewed on: 21st December 2023
Florence 's avatar
Florence

Absolute joke company

1
I've been with Clear Pay for years, always on top of payments. This month, I requested a simple change in payment date due to a salary shift, and what do they do? Label it as financial hardship, freeze my entire account, even for payments that are up to date! Trying to reach them is a joke – no contact number, and when you message, it's either crickets or automated responses. I never asked for my account to be frozen, and moving a payment doesn't mean I'm broke. Absolutely ridiculous. Won't touch them again and wouldn't recommend. There are much better credit companies out there who actually value their loyal customers. Reviewed on: 17th December 2023
Gerda Baleniunaite's avatar
Gerda Baleniunaite

They don't pay refunds

1
I sent broken item back company sent email confirming they had sent refund to clearpay .But 1 month later I still haven't received refund from clearpay Reviewed on: 12th December 2023
diane hughes's avatar
diane hughes

No protection for customers

1
Clearpay do not have any protection for missing orders, Even when the merchant agrees there is no signed POD and has promised to refund but does not, Clearpay do not want to know, The payment was made in full and I have been left with no goods and no support for a refund. Clearpay really does need to look at their policy as this is a very easy loophole for merchants to take your money and avoid any form of redress. I would advise any customer to think hard before using clearpay before the Christmas rush of people trying to spread their Christmas purchases otherwise there may certainly be a few very unhappy customers at Christmas Reviewed on: 7th November 2023
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Richard Haynes

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