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Clearpay: Buy now pay later reviews

Name: Buy now pay later
Rating: 3.53 (49 reviews)

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3.19

Based on 49 reviews, last reviewed 13th Jul 2025

50% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

2 star

35%

Latest highest rating:

5

Partners engagement ring Have ordered my parents engagement ring from clear pay and posted it in 4 payments, helps so much was very happy with product Reviewed on: 13th July 2025

Latest lowest rating:

1

Fraudulent practices! It seems Clearpay manipulates reviews! Reporting them to Trading Standards and The Financial Ombudsman! Tried to open an account and was told I had an... Read more Reviewed on: 30th April 2025

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About this product

Clearpay allows you to split purchases into four equal, interest-free payments over six weeks.

Clearpay has an app where you can track your payments and reschedule payment dates. You can also set up a digital Clearpay Card to add to your Apple or Google Wallet.

Clearpay reviews help you find out what it’s really like to be a customer. If you’ve used Clearpay before, you can also leave a review and share your experience.

Review Clearpay: Buy now pay later now

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Clearpay Buy now pay later reviews (49)

Open to fraud and good luck contacting them about it

BE AWARE OF ANYTHING YOU GET FROM CLEARPAY. It’s a Fraudster’s Utopia! This company is a joke, it has no security plans for protecting victims of fraud, and no way of the victim contacting them to report it. At 03:00 hours I received an email confirming that an account had been created for me on ClearPay.co.uk. In addition there was a purchase of items notified in the subsequent email that morning. Try as I might I could find no way of contacting them by phone. Later that morning I followed the link which, rightly or wrongly, was the only way I could find to actually contact this company, as their communication methods to report fraud are a shambles. You can’t phone them, you can’t email them and the only way is to download and then log onto their App on your phone. (Which makes the account ”Verified” FFS) This enabled me to change the phone number listed on the fraudulent account and hence the password on the site so as to prevent further fraud. In addition I contacted the company that was just about to send out the item to an address I have never heard of so that they could halt delivery and save them a loss/problem. As for the Mastercard account that was used, I have no idea of that. ClearPay eventually sent me an email, asking for my date of birth and the delivery address, like I’m going to divulge that when it’s potentially been used already! Trying to reply to them is IMPOSSIBLE as even replying to their email get bounced back, have you ever heard of an .eml file FFS, and you then have to log into App, using the account that has been created by the fraudster. It does beggar belief, but it's the only way I could do anything. So, two days later I am still getting replies from them asking me to reply via their App, when I just want to speak to a human being and highlight my concerns about how easily it must be to get £450.00 “credit”, without any credit checks (I’ve checked mine and there is nothing recent), and how you can purchase an item through them and get it sent to a totally different address without any checks. AVOID AVOID AVOID, and if you are a victim of fraud, good luck in getting in touch with them! Oh, and by the way… It’s happened before, per the article online by The Sun dated 29/01/21, but of course I’ll just receive their generic reply on here that they have sent to everyone else who has an issue with them. Reviewed on: 7th November 2022

Avoid this company like the plague

The customer service is absolutely terrible I don’t think One member of their staff have actually learned anything about customer service I’ve been trying to get my money back from them for almost 3 months in regards to an order never arrived it was never even placed and ordered yet they charge me for it they keep fobbing me off with the same story saying that waiting to here from the merchant It’s been months how long does it take to hear back from these merchants I don’t believe there is any merchants I have spoken to 8 or nine different members of there staff in the last couple of months only to be told the same thing over and over and over again surely if you had a customer that was complaining as much as I would you just want to get the issue resolved and out of the way and done and dusted like a normal customer service team would however Clearpay do not care about that they will take your money and never give it back terrible company terrible customer service I would not recommend Reviewed on: 3rd October 2022

Brilliant!

So far so good. I have bought many things through clearpay. Yes its your fault i own so many trainers! I find it very easy to use, the return process is easy and all I have to worry about is getting my parcels. Who ever came up with this idea you need congratulating as it is a very good way of budgeting Reviewed on: 31st July 2022

So easy even for people who arnt good on technology

Very clear on your allowance , send reminders incase you forget and helpful people Reviewed on: 30th July 2022

Easy to use and good notifications and good amount to soend

Customer service team is great and helpful and it’s an easy app to use too Reviewed on: 13th July 2022

Great, easy

Gives me the opportunity to buy items and spread the cost Reviewed on: 8th July 2022

Love clearpay!

So easy to use, makes budgeting so much easier for me! Reviewed on: 5th July 2022

excellent way to buy

a great and easy way to buy let us know when to pay to help us to be organized Reviewed on: 14th June 2022

Unbelievable

Is unbelievable the service provider… Is unbelievable the service provider this order number 400289570573 with jd sport I never received the item they told me to with jd sport but send lot late fee tray to take money to my account so... I decide to don't pay a penny before I speak with someone I sent around 40 email they answer the same Ticket number your I've noticed that you have a couple of open queries with us. To make it easier, I will be closing this enquiry and we will be responding to your enquiry # 16590853. You have given a resolution and explanation from the previous ticket regarding your claim. If you have any other queries with us, please do not hesitate to send us an email and we will be willing to assist further thank you Ram This text me every email I sent nobody resolved the problem is a joke for stole money Reviewed on: 24th May 2022

Very bad

Totaly bad attitude towards customer, they hacked my account stole money I was never heard back from them Clearpay, true name they clear but our accounts Reviewed on: 17th May 2022

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Clearpay: Buy now pay later reviews

50% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Clearpay: Buy now pay later now

Clearpay Buy now pay later reviews (49)

Open to fraud and good luck contacting them about it

Avoid this company like the plague

Brilliant!

So easy even for people who arnt good on technology

Easy to use and good notifications and good amount to soend

Great, easy

Love clearpay!

excellent way to buy

Unbelievable

Very bad

Review Clearpay: Buy now pay later now

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