I would not trust Clearpay to protect you when a merchant fails to deliver My experience with Clearpay has completely destroyed my confidence in using... I would not trust Clearpay to protect you when a merchant fails to deliver My experience with Clearpay has completely destroyed my confidence in using them for purchases where there is any risk of a dispute. I paid £500 for a “done-for-you” digital product service with a clear list of promised deliverables. Only a fraction of what I paid for was delivered. The merchant subsequently acknowledged in writing that he “did not finish the full setup” and that he then “went quiet” after I provided the information he needed to continue. Despite Clearpay being provided with extensive evidence — including the merchant’s own written admission — my disputes have repeatedly been closed in the merchant’s favour and payments have continued to be taken. My biggest issue is not simply that I disagree with their decision. It is the way the evidence appears to have been handled. I have spent considerable time supplying correspondence, timelines, lists of missing deliverables and the merchant’s own admission that the service was not completed, yet I have repeatedly been left feeling that the substance of that evidence has not been properly addressed. I am now pursuing the matter outside Clearpay. My warning to other customers is simple: do not assume that paying through Clearpay means you are fully protected if a merchant fails to provide what you paid for. Based on my experience, I certainly would not rely on Clearpay to resolve a serious merchant dispute fairly. I will not use Clearpay again. Read more Read less

They have reduced loyal paying customers credit to 0

Really poor customer service. Unhelpful

I love clearpay is so handy and reasonable for clothes shopping and treating yourself with out having to worry about money

Clearpay had really had my back for a few years now ! When I’m broke but still need a dress or something I know I... Clearpay had really had my back for a few years now ! When I’m broke but still need a dress or something I know I can count on Clearpay making it easier. The pay in 4 option is so wonderful and really makes a purchase easier. However, the pay a k period being every 2 weeks can be a bit daunting especially if my timing is off within the month for when I place my order vs when I get paid. Regardless, it’s very useful! Read more Read less

It is extremely good and useful for many people and because you can also go to stores to buy

The process of applying was very straightforward, however be aware these schemes can often add up without noticing!

I’ve had a positive experience using Clearpay for buy now, pay later purchases. It’s been a simple and convenient way to spread the cost of... I’ve had a positive experience using Clearpay for buy now, pay later purchases. It’s been a simple and convenient way to spread the cost of bigger purchases without paying everything upfront. The app is easy to use, repayment dates are clear, and I like being able to keep track of upcoming payments in one place. Clearpay lets eligible UK customers split purchases into 4 interest-free instalments over 6 weeks when payments are made on time. Read more Read less

Really easy to use they make it very simple, handy to pay in instalments