Really poor customer service. Unhelpful

I love clearpay is so handy and reasonable for clothes shopping and treating yourself with out having to worry about money

Clearpay had really had my back for a few years now ! When I’m broke but still need a dress or something I know I... Clearpay had really had my back for a few years now ! When I’m broke but still need a dress or something I know I can count on Clearpay making it easier. The pay in 4 option is so wonderful and really makes a purchase easier. However, the pay a k period being every 2 weeks can be a bit daunting especially if my timing is off within the month for when I place my order vs when I get paid. Regardless, it’s very useful! Read more Read less

It is extremely good and useful for many people and because you can also go to stores to buy

The process of applying was very straightforward, however be aware these schemes can often add up without noticing!

I’ve had a positive experience using Clearpay for buy now, pay later purchases. It’s been a simple and convenient way to spread the cost of... I’ve had a positive experience using Clearpay for buy now, pay later purchases. It’s been a simple and convenient way to spread the cost of bigger purchases without paying everything upfront. The app is easy to use, repayment dates are clear, and I like being able to keep track of upcoming payments in one place. Clearpay lets eligible UK customers split purchases into 4 interest-free instalments over 6 weeks when payments are made on time. Read more Read less

Really easy to use they make it very simple, handy to pay in instalments

I was a bit hesitant to try Clearpay since I have always been with Pay pal . However, having recently tried them, I must say... I was a bit hesitant to try Clearpay since I have always been with Pay pal . However, having recently tried them, I must say I am extremely impressed with the company as far as the ease and convenience of the payment is concerned. Everything seems to be well organised and secure. In addition, the customer service is second to none and it doesn't feel like there is some sort of agenda of a nefarious nature to be considered before a decision is made. Read more Read less

I have been using Clearpay for 2 years now and have found it a useful way to budget my finances . However please note the... I have been using Clearpay for 2 years now and have found it a useful way to budget my finances . However please note the payback period is 4 WEEKS and NOT 6 WEEKS as it’s claimed on this site . The only problem I ran into was my pay day being changed as my employment changed, this having to move my payments (x3) to a new day , just 2 days. I was locked out of my account until all my purchases were paid off which I thought was extremely punitive for 2 days ? I’ve no doubt this has happened to many others as life and work life isn’t always static. However admin staff were helpful in explaining why they do this and it is to protect both the app and the customer from getting into unmanageable debt , the also slowly increase your spending power which again is a safeguard what ever way you look at it ? It would be great if there was a 6 week option but that’s not available in the U.K. and I’ve found using Clearpay for EBay absolutely impossible, with EBay UK stating” we do not accept Clearpay” Likewise purchasing from Amazon can also be very tricky at times. There are many stores advertised as accepting Clearpay but at checkout do not accept Clearpay only Afterpay , which i understand is Clearpays big sister and used in USA & Australia. It would be fantastic to have an actual card option for those emergency situations where there’s an unexpected purchase hits you right in the middle of the month ? E.G a new tyre or that trip to the vet ? Overall in these times I have found it a very useful budgeting tool , the App helps you keep a good track on your spending . The Rewards I have to admit are a bit naff , not really rewards but an introduction into purchasing something you don’t need or want but some good deals on Apple products. Getting a discount voucher for more everyday purchases would be more beneficial. Clearpay has become an integral part of my budgeting now but as mentioned above still would like it even better if there was a 6 week payment option and if stores that accept Afterpay could accept Clearpay is the same company? Read more Read less