Smart Money People Logo
Share this page

Clearpay reviews

Clearpay logo
Rated Average 3.01/5

Clearpay reviews

Verified business

Review summary

People rate this company as Average based on 43 product reviews

Average score of 3.01/5
5 star
56%
4 star
5%
3 star
2%
2 star
0%
1 star
37%
Reviews for Clearpay have trended negatively over the past 90 days

Latest positive rating

5/5

Purchase through their app so easy to use, affordabl...

Purchase through their app so easy to use, affordable fortnightly payments. Access to purchase through Company’s.

Latest negative rating

1/5

Absolutely rubbish company.

Absolutely rubbish company. Admittedly I was late paying my balance but cleared it in full under the assumption my services would be restored (in black... Absolutely rubbish company. Admittedly I was late paying my balance but cleared it in full under the assumption my services would be restored (in black and white from them on an email). DO NOT BELIEVE THIS RUBBISH!! They will take the money and then close your account for ever! Customer service didn't want to know despite me threatening them with watchdog due to false / misleading information. Read more Read less

{"display":"Daniel W","full_name":"Daniel W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1056170.png"}}'s avatar
Buy Now Pay Later
Daniel W 3rd September 2024

About Clearpay

Are you looking for Clearpay reviews? Smart Money People is the UK's financial services review website, and if you're a customer of Clearpay, then we'd love to hear your feedback. Please share a short review below to help other people find out more!

Clearpay at a glance

Reviews for Clearpay

Showing 11 of 43 company reviews

Absolutely rubbish company.

Buy Now Pay Later 3rd September 2024

Absolutely rubbish company. Admittedly I was late paying my balance but cleared it in full under the assumption my services would be restored (in black... Absolutely rubbish company. Admittedly I was late paying my balance but cleared it in full under the assumption my services would be restored (in black and white from them on an email). DO NOT BELIEVE THIS RUBBISH!! They will take the money and then close your account for ever! Customer service didn't want to know despite me threatening them with watchdog due to false / misleading information. Read more Read less

Rated Terrible 1/5
Read more product reviews

The company lie and take your money

Buy Now Pay Later 2nd September 2024

The company lie and take your money They will not refund you all your money, they won't even refund you half. They are scammers and dishonest. Please stay away.

Rated Terrible 1/5
Read more product reviews
  • 5/5

    Purchase through their app so easy to use, affordabl...

    Purchase through their app so easy to use, affordable fortnightly payments. Access to purchase through Company’s.

  • 5/5

    When I need something I will have it straight away a...

    When I need something I will have it straight away and pay slowly that way I love to use clearpay

  • 4/5

    It was very easy to set up an account with ClearPay.

    It was very easy to set up an account with ClearPay. They gave me an initial credit limit but as I am a new account,... It was very easy to set up an account with ClearPay. They gave me an initial credit limit but as I am a new account, they have only allowed me to place a small amount of orders to begin with. This is a little frustrating but also an indication of how they are at least trying to be responsible with their lending as they do not do credit checks. Overall I have had a good experience with Clearpay so far. Read more Read less

  • 1/5

    Be aware of that using Clearpay does not give you an...

    Be aware of that using Clearpay does not give you any buyer protection. Had an issue with an order I did not receive and only... Be aware of that using Clearpay does not give you any buyer protection. Had an issue with an order I did not receive and only given a partial refund and now £40 out of pocket. Read more Read less

    {"display":"Lyn","full_name":"Lyn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Buy Now Pay Later
    Lyn 10th April 2024
  • 1/5

    They can't listen as they have charged me for returned goods and even put my name across as a defaulter. I have emailed them receipts but kept a deaf ear to my pleasure.I would not recommend

    Thieves I would sum it up.They don't listen even with hard evidence. Charging me for returned goods even when evidence. I suggest there should be... Thieves I would sum it up.They don't listen even with hard evidence. Charging me for returned goods even when evidence. I suggest there should be a body that fights for the lower man against the big companies. Read more Read less

    {"display":"Florence ","full_name":"Florence ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Buy Now Pay Later
    Florence 21st December 2023
  • 1/5

    Absolute joke company

    I've been with Clear Pay for years, always on top of payments. This month, I requested a simple change in payment date due to a... I've been with Clear Pay for years, always on top of payments. This month, I requested a simple change in payment date due to a salary shift, and what do they do? Label it as financial hardship, freeze my entire account, even for payments that are up to date! Trying to reach them is a joke – no contact number, and when you message, it's either crickets or automated responses. I never asked for my account to be frozen, and moving a payment doesn't mean I'm broke. Absolutely ridiculous. Won't touch them again and wouldn't recommend. There are much better credit companies out there who actually value their loyal customers. Read more Read less

  • 1/5

    They don't pay refunds

    I sent broken item back company sent email confirming they had sent refund to clearpay .But 1 month later I still haven't received refund from clearpay

  • 1/5

    No protection for customers

    Clearpay do not have any protection for missing orders, Even when the merchant agrees there is no signed POD and has promised to refund but... Clearpay do not have any protection for missing orders, Even when the merchant agrees there is no signed POD and has promised to refund but does not, Clearpay do not want to know, The payment was made in full and I have been left with no goods and no support for a refund. Clearpay really does need to look at their policy as this is a very easy loophole for merchants to take your money and avoid any form of redress. I would advise any customer to think hard before using clearpay before the Christmas rush of people trying to spread their Christmas purchases otherwise there may certainly be a few very unhappy customers at Christmas Read more Read less

  • 5/5

    Life changing

    I am on a very limited budget. I like nice things but could not always afford them. Having Clearpay has given me so much freedom... I am on a very limited budget. I like nice things but could not always afford them. Having Clearpay has given me so much freedom and taking away the stress of worrying about Birthdays, Christmas and Homeware products. You must always pay on time and dont go over what you can afford to pay each fortnight. It really has allowed me to have a more fulfilling lifestyle. Read more Read less

    Products from Clearpay

    Showing all products offered by Clearpay

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice