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first direct: Regular Saver Account reviews

Name: Regular Saver Account
Rating: 4.85 (125 reviews)

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4.85

Based on 125 reviews, last reviewed 2nd May 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

2 star

Latest highest rating:

5

Best interest rate Great interest rate, easy to use, great customer service, easy to set up, rewards customer loyalty, can't fault it really. Reviewed on: 14th April 2024

Latest lowest rating:

1

Lack of customer service I switched to First Direct fulfilled all the requirements and received the switch reward. I opened the 7% saver account and began saving £300 every mo... Read more Reviewed on: 2nd May 2024

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About the Regular Saver Account

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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first direct Regular Saver Account reviews (125)

Lack of customer service

I switched to First Direct fulfilled all the requirements and received the switch reward. I opened the 7% saver account and began saving £300 every month by direct debit from my First Direct account. So far so good. Afer a few months I received a message that my First Direct account was overdrawn. I called customer service and was told that the £300 had been taken from my First Direct account for that month and my First Direct account was now overdrawn - by a couple of pounds only. Customer Service refused to waive the overdrawn penalties. He could not explain why they had transferred the £300 to my saver account if there was insufficient funds in my main account- and why they had not informed me beforehand. I would have gladly desposited the few pounds. One would think that they would be keen to retain me a customer after paying the switch bonus.. But obviously not. Terrible uncaring service. I closed both accounts immediately. Reviewed on: 2nd May 2024

Best interest rate

Great interest rate, easy to use, great customer service, easy to set up, rewards customer loyalty, can't fault it really. Reviewed on: 14th April 2024

Excellent way to save to make your dreams a reality.

Excellent way to save to make your dreams a reality. Only wish you were able to save more per month Reviewed on: 12th April 2024

7% interest fantastic

7% interest fantastic can’t draw out so I’m not tempted Reviewed on: 12th April 2024

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