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Gallagher: Insurance Broker reviews

Name: Insurance Broker
Rating: 2.47 (15 reviews)

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2.44

Based on 15 reviews, last reviewed 15th Oct 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

27%

13%

3 star

2 star

60%

Latest highest rating:

5

Questions to Brokers Always answered questions promptly Reviewed on: 15th October 2024

Latest lowest rating:

1

Absolutely disgusted with this insurer. Absolutely disgusted with this insurer. I had a lengthy telephone conversation raising many concerns which the staff member seemed to initially unders... Read more Reviewed on: 7th August 2024

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About this product

Arthur J. Gallagher business insurance reviews can help you to find out what other businesses think about having an insurance policy with Arthur J. Gallagher is like. How easy to understand are the policy documents? Or how well does Arthur J. Gallagher handle their claims? Smart Money People is quickly a leading source of Arthur J. Gallagher business insurance reviews. You you can share your experience with us, to help increase trust and transparency in financial services.

Gallagher Insurance Broker reviews (15)

Review of the Gallagher, Insurance Broker:

We asked for a commercial insurance from the broker...

We asked for a commercial insurance from the broker but they give us a loan have no idea how this whole process works. As a customer we expect that the process will be easy and straight forward but it’s not so be careful when you try to signup with Gallagher. Ask more questions as they not only give you the insurance they also make a loan under your name. We used insurance for 6 months and they charge us for 7 months. We asked the question as the insurance cost more then $350/months. Then broker advised that we have a loan with them was quite shocked to hear that and we have to pay for this last payment. Had a chat with the manager to escalate and get more understanding in this and manager was the same that we did a loan and have to pay the extra month. Quite frustrated and don’t recommend this company. Reviewed on: 1st June 2024

Best customer service

Had a small problem that needed sorting, and they were more than happy to help me and fix it! Would recommend to anyone Reviewed on: 25th June 2020

Still waiting!

Now it's the end of October and they STILL haven't sent our cheque. I've contacted the local office twice and written to Glasgow, still nothing. Don't touch this company with an extra long barge pole! Reviewed on: 30th October 2019

Waited for nearly 3 months for refund, then they sent somebody else's cheque!

We cancelled a work van insurance at the beginning of July and waited for a refund cheque. One finally arrived 10 days ago (Saturday), but it was somebody else's cheque. The letter with the cheque had one phone number on, the paper attached to the cheque had a different number, and in the end neither was the right one! I finally contacted them on the Monday, spoke to a very bored sounding woman, nothing since. I've got the local office chasing it now, but I won't hold my breath. Obviously the company whose cheque we received is in the same boat, and goodness knows how many others! Reviewed on: 1st October 2019