Write a review

Gatehouse Bank: Savings reviews

Name: Savings
Rating: 3.43 (14 reviews)

View other Gatehouse Bank products

3.79

Based on 14 reviews, last reviewed 20th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

14%

3 star

2 star

36%

Latest highest rating:

5

They have great rates They have great rates and even better ethical standards. Im happy with the choice I've made. Reviewed on: 20th April 2025

Latest lowest rating:

1

Avoud this bank. Atrocious customer service. No one willing to take ownership of complaints. 4 working days to reply to emails is totally unacceptable. Avoid this bank... Read more Reviewed on: 29th February 2024

Read all reviews See your review

About this product

Searching for online reviews of Gatehouse Bank savings products? Look no further - Smart Money People is the UK's #1 place for financial services reviews. If you want to know about the customer service levels, interest rates, or anything else related to Gatehouse Bank read our reviews from people like you to decide if they're offering the right product for you. Alternatively, if you're already a Gatehouse Bank savings customer, please write a quick review of your own and help others.

Gatehouse Bank Savings reviews (14)

Review of the Gatehouse Bank, Savings:

They have great rates

They have great rates and even better ethical standards. Im happy with the choice I've made. Reviewed on: 20th April 2025

The banking answer to Donald Duck

Delay after delay after delay. An offer after a month then a failure to perform. Worse than pathetic. Comedic. Reviewed on: 18th April 2019

Below appalling

Some might say that taking eight months over a mortgage application even in the current Brexit climate was shoddy. To then insist in three times the valuation fees and then, after 8 months of having the forms and details, to tell the broker that ‘this isnt the sort of house we loan on’ is incompetent, unprofessional and immoral. Do not use this bank. Save yourself the time and frustration and learn from my dire experience!! Reviewed on: 25th March 2019

Incompetent

Gatehouse said our mortgage would take 6 weeks to process in March 2018. It's December 2018 and still not Done. The process is extremely repetitive and they ask for the same documents over and over, have spelt my name wrong, put the wrong property details, asked me to sign for properties I don't own, the list goes on and on. Basic stuff, not complicated at all and yet we have to pull them up over and over again. Probably won't get don't till the new year now due to their gross incompetence. Reviewed on: 19th December 2018

Alternative products

Limited Access Saver
from Nationwide 4.43 from 10 reviews
Savings
from Moneywise Credit Union 3.29 from 2 reviews
Savings Account
from DF Capital 3.42 from 7 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub