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Gatehouse Bank: Savings reviews

Name: Savings
Rating: 3.31 (13 reviews)

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3.66

Based on 13 reviews, last reviewed 13th Mar 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

47%

15%

3 star

2 star

38%

Latest highest rating:

4

Gatehouse is an exceptional bank for customers who w... Gatehouse is an exceptional bank for customers who want sharia complaint savings or ethical savings in general. It’s an easy bank with exceptional sav... Read more Reviewed on: 13th March 2025

Latest lowest rating:

1

Avoud this bank. Atrocious customer service. No one willing to take ownership of complaints. 4 working days to reply to emails is totally unacceptable. Avoid this bank... Read more Reviewed on: 29th February 2024

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About this product

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Gatehouse Bank Savings reviews (13)

Gatehouse is an exceptional bank for customers who w...

Gatehouse is an exceptional bank for customers who want sharia complaint savings or ethical savings in general. It’s an easy bank with exceptional saving rates. Reviewed on: 13th March 2025

Very easy and simple opening account process online .

Very easy and simple opening account process online ..prompt email delivery with important info like ID and payment confirmtion.Quick pick up time when calling.The most important part is how quick they verify a customer online and get your account up and running Reviewed on: 15th November 2024

One of the best Regular Savers Account on the market

The Gatehouse Regular Savers Account is one of the best on the market. Gatehouse provides an opportunity to save up to £300 a month in their 7% returns account. Once the account is set up, the app is simple to navigate and easy to understand. It does what it says on the tin. A little more communication via email about their products and presence in market activity wouldn’t go amiss, however their emails are concise and informative. Reviewed on: 12th April 2024

Avoud this bank.

Atrocious customer service. No one willing to take ownership of complaints. 4 working days to reply to emails is totally unacceptable. Avoid this bank. Reviewed on: 29th February 2024

Good ISA rate, with easy application and account setup

Good ISA rate, with easy application and account setup Reviewed on: 26th January 2024

Gatehouse

Very easy and helpful. No problems and good communication Reviewed on: 25th September 2023

Excellent service and products

Been saving with Gatehouse Bank for a while now and always found their accounts competitive and their staff knowledgeable and very helpful. Would recommend them Reviewed on: 5th February 2023

No response to emails

They list an email address for customer service. I wrote to it on the 7th of December and got an automated response saying I would get a human response within three working days. By the 14th I had had no reply, so I wrote again, and got the same automated response. It is now the 20th and still no answer. So I've written a snail mail letter, but I'm not holding my breath. I've deposited £85,000 with them; I expect better than this. Reviewed on: 20th December 2022

Safe savings and good service

Safe savings at a competitive rate Reviewed on: 12th August 2022

Safe savings at a competitive interest rate

Excellent service and clear communication Reviewed on: 12th August 2022

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