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Geoffrey Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.69 (289 reviews)

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4.19

Based on 289 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car Insurance reviews (289)

Review of the Geoffrey Insurance, Car Insurance:

Poor Customer Service

I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t know what they are talking about - unhelpful- give out incorrect advice. Reviewed on: 24th August 2024

Great for those who, like me, only travel short distances

There's very little to say. Once you've paid your upfront deposit you receive a small plug in device (OBD2 compatible- which could be a problem if you have an older car - I found it extremely easy to plug in). This accurately measures your trips and an app on your phone tells you how far you have travelled and how much each trip cost At the end of the month you get a, small, bill which you pay by direct debit It's great as you have complete control over how much you spend and it is considerably cheaper than traditional insurance. I only wish I had found it sooner. Reviewed on: 1st August 2019

Change of car

Swift phone call and it was all sorted within 5 minutes Reviewed on: 24th July 2019

On the ball

Did everything for me in a recent claim - great! Reviewed on: 24th July 2019

Think twice before booking Geoffrey Insurance. Not recommending at all.

Unbelievable layers when you need to get money back. Already tree weeks, but still waiting for cheque. Unreasonable expensive. Not pleased customer service with plain dry explanations to any question and increasing the prices every year. Don't trust Mathew at all. LAYER!!! Happy that finally I canceled the service with them. Not recommended at all. Thank you Sharlotte with clear and honest explanation. Reviewed on: 13th September 2018

A great sensible company

It was great to get my renewal from Geoffrey Insurance and to find that my renewal quote had actually gone down - not up. Must be a first for car insurance. Reviewed on: 11th September 2018

Great Service

After a little Technical fault on their part I rang up to get this fixed and it was a prompt and experienced service. Very good value for money. Reviewed on: 7th September 2018

Car insurance and recovery

Good people to talk to. Competitive prices. I have been with Geoffrey for a few years now and have been satisfied wwiwiwith the service. Reviewed on: 5th September 2018

Was there went I needed them.

Fast , friendly and a good pricing . Reviewed on: 4th September 2018

All you could want

It was quick and easy to decide which was the best value for money for the insurance on my car and the procedure was simple to complete to make sure I was fully covered at the best price going. Thanks to all concerned. Reviewed on: 2nd September 2018

brilliant

Customer service is outstanding, very happy with their help Reviewed on: 2nd September 2018

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