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Geoffrey Insurance: Car insurance reviews

View other Geoffrey Insurance products
4.38
Based on 292 reviews, last reviewed 5th Sep 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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86%
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7%
3 star
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0%
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5%

Latest highest rating:

5

THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID... THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID OUT CLEARLY AND EXTREMELY GOOD VALUE FOR MONEY Reviewed on: 5th September 2025
Julie Coxon's avatar
Julie Coxon

Latest lowest rating:

1

Avoid this company They tried to keep charging me for a policy on a car thy wrote off and took away. When i tried to complain about this the person on the phone would ju... Read more Reviewed on: 17th June 2025
Christopher Ridley's avatar
Christopher Ridley
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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

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Geoffrey Insurance Car insurance reviews (292)

Easiest to communicate with

5
Friendly and helpful staff who are very professional and understanding as regards clients requirements. Can talk to a human instead of a machine. This is the human touch often missing in today's business dealings. Reviewed on: 31st August 2018
Vincent devlin's avatar
Vincent devlin

Incredible service and value

5
From the moment inquired about my car insurance I was treated like a real person 10 out of 10 Reviewed on: 31st August 2018
Patrick Nevin's avatar
Patrick Nevin

Best service best quote

5
The title says it all. Easy comminication friendly service Reviewed on: 31st August 2018
John Pell's avatar
John Pell

Great Experience

5
Straightforward application, very helpful staff and a good price which didn't go through the roof in the second year. All in all a happy experience! Reviewed on: 31st August 2018
S.Chambers's avatar
S.Chambers

Easy, friendly service with great renewal quotes for existing customers.

5
I have been with Geoffrey insurance for 3 years now and there customer service is second to none. It's easy to renew your policy and they send an email with a video at the time of renewal. If I need to phone them I have always experienced a friendly helpful service and feel that no question is a silly question. They have always been happy to help with any enquiry I have had. They look after existing customers and offer reasonable renewal quotes, this in turn makes me feel like I am valued as a customer. Reviewed on: 31st August 2018
Mhairi Jeans 's avatar
Mhairi Jeans

MY KIND OF INSURER

5
Easy to contact, simple and straight forward questions, no problems when changing vehicles. Reviewed on: 31st August 2018
Phill Gunn's avatar
Phill Gunn

excelent sevice and competative priceing

5
set up car insurance on line ,it was very easy to do (even for a 72 year old) ,even easy to add Europe cover for 6 days again very competitive pricing ,will look to use in the future for my other car and house and contents insurance. Reviewed on: 31st August 2018
Sandy Scott's avatar
Sandy Scott

Very good Customer Service

5
I've been with Geoffrey for some time now and always had very good customer service and very good competative prices. It's a shame more companies are not like Geoffrey Insurance - thank you from a very happy customer :) Reviewed on: 31st August 2018
Chloe's avatar
Chloe

Great Service

4
Never had a problem resolving queries. Always conversed with very helpful and polite Geoffrey Insurance staff and found quoted rates highly competitive. Would certainly recommend to others. Reviewed on: 31st August 2018
MikeT's avatar
MikeT

Excellent customer service and loyalty rewarded.

5
Whenever I have had communication with Geoffrey Insurance it has been a positive experience as I believe that I am being given the correct advice for my situation. . I especially appreciate the rewards for remaining a customer which are sadly lacking elsewhere Reviewed on: 31st August 2018
Bromley O'Hare's avatar
Bromley O'Hare

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