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Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.63 (295 reviews)

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4.22

Based on 295 reviews, last reviewed 17th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID... THEY ARE VERY EASY TO WORK WITH, EVERYTHING IS LAID OUT CLEARLY AND EXTREMELY GOOD VALUE FOR MONEY Reviewed on: 5th September 2025

Latest lowest rating:

1

The worse car insurance company ever!!! I called to tell them I was buying anew car and would be trading mine in . leave the insurance on my old car until I’ve made the part exchange . well ... Read more Reviewed on: 17th December 2025

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

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Geoffrey Insurance Car insurance reviews (295)

Great company at affordable prices

They have been fantastic to deal with when I needed a new windscreen or needed to change address etc no extra charges unless really needed highly recommend Reviewed on: 1st September 2018

Excellent customer service

Professional, friendly, efficient service. Excellent value for money and being able to discuss best options with a real person who gives you confidence in the them and the product speaks volumes. Would always recommend them. Reviewed on: 1st September 2018

Fantastic all round service!

Caring, understanding and very clear and patient at all times. Easy to get hold of and feels good to support a business local to us. Even though the renewal price was slightly more, I was ready to pay because the service was so good and reliable and customer care excellent. They called me back when it was convenient just before my renewal (pre-arranged) and sorted things out for us. Have been with them for 2 years now and won't be leaving in a hurry... Thank you Geoffrey Insurance :) Reviewed on: 1st September 2018

Easiest to communicate with

Friendly and helpful staff who are very professional and understanding as regards clients requirements. Can talk to a human instead of a machine. This is the human touch often missing in today's business dealings. Reviewed on: 31st August 2018

Incredible service and value

From the moment inquired about my car insurance I was treated like a real person 10 out of 10 Reviewed on: 31st August 2018

Best service best quote

The title says it all. Easy comminication friendly service Reviewed on: 31st August 2018

Great Experience

Straightforward application, very helpful staff and a good price which didn't go through the roof in the second year. All in all a happy experience! Reviewed on: 31st August 2018

Easy, friendly service with great renewal quotes for existing customers.

I have been with Geoffrey insurance for 3 years now and there customer service is second to none. It's easy to renew your policy and they send an email with a video at the time of renewal. If I need to phone them I have always experienced a friendly helpful service and feel that no question is a silly question. They have always been happy to help with any enquiry I have had. They look after existing customers and offer reasonable renewal quotes, this in turn makes me feel like I am valued as a customer. Reviewed on: 31st August 2018

MY KIND OF INSURER

Easy to contact, simple and straight forward questions, no problems when changing vehicles. Reviewed on: 31st August 2018

excelent sevice and competative priceing

set up car insurance on line ,it was very easy to do (even for a 72 year old) ,even easy to add Europe cover for 6 days again very competitive pricing ,will look to use in the future for my other car and house and contents insurance. Reviewed on: 31st August 2018

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