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Geoffrey Insurance: Car Insurance reviews

Name: Car Insurance
Rating: 4.69 (289 reviews)

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4.20

Based on 289 reviews, last reviewed 24th Aug 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car Insurance reviews (289)

Review of the Geoffrey Insurance, Car Insurance:

Poor Customer Service

I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t know what they are talking about - unhelpful- give out incorrect advice. Reviewed on: 24th August 2024

Easy, friendly service with great renewal quotes for existing customers.

I have been with Geoffrey insurance for 3 years now and there customer service is second to none. It's easy to renew your policy and they send an email with a video at the time of renewal. If I need to phone them I have always experienced a friendly helpful service and feel that no question is a silly question. They have always been happy to help with any enquiry I have had. They look after existing customers and offer reasonable renewal quotes, this in turn makes me feel like I am valued as a customer. Reviewed on: 31st August 2018

MY KIND OF INSURER

Easy to contact, simple and straight forward questions, no problems when changing vehicles. Reviewed on: 31st August 2018

excelent sevice and competative priceing

set up car insurance on line ,it was very easy to do (even for a 72 year old) ,even easy to add Europe cover for 6 days again very competitive pricing ,will look to use in the future for my other car and house and contents insurance. Reviewed on: 31st August 2018

Very good Customer Service

I've been with Geoffrey for some time now and always had very good customer service and very good competative prices. It's a shame more companies are not like Geoffrey Insurance - thank you from a very happy customer :) Reviewed on: 31st August 2018

Great Service

Never had a problem resolving queries. Always conversed with very helpful and polite Geoffrey Insurance staff and found quoted rates highly competitive. Would certainly recommend to others. Reviewed on: 31st August 2018

Excellent customer service and loyalty rewarded.

Whenever I have had communication with Geoffrey Insurance it has been a positive experience as I believe that I am being given the correct advice for my situation. . I especially appreciate the rewards for remaining a customer which are sadly lacking elsewhere Reviewed on: 31st August 2018

Excellent Experience!

Quick, easy and great prices. Excellent customer service team who have the knowledge to resolve issues immediately and provide advice and solutions. Call waiting times are short, handled quickly, in clear english with a friendly helpful tone. Very happy with Geoffrey! Highly recommended! Reviewed on: 31st August 2018

Excellent Service

Excellent service. Easy to deal with and contact. Always a good price. Thank you. Reviewed on: 31st August 2018

Renew

I talked to a very helpful adviser called EMMA who helped me sort and change my car insurance policy i would so recommend this company to any one looking for an insurance .Elaine Wintle Reviewed on: 31st August 2018

No fuss !

What an easy company to deal with, how refreshing! Reviewed on: 31st August 2018

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