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Geoffrey Insurance: Car Insurance reviews

4.20
Based on 289 reviews, last reviewed 24th Aug 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024
Rosey B's avatar
Rosey B

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024
Charlotte Douglas's avatar
Charlotte Douglas

About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car Insurance reviews (289)

Review of the Geoffrey Insurance, Car Insurance:

Poor Customer Service

1
I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t know what they are talking about - unhelpful- give out incorrect advice. Reviewed on: 24th August 2024

top Class insurance

5
Easy company to deal with and very competitive quotes.Highly recommended Reviewed on: 31st August 2018

Great and efficient.

5
Handled my motor claim swiftly and easily. Reviewed on: 30th August 2018

First time

5
This is my first experience of Geoffrey Insurance and I would certainly recommend them to friends and family. No hassle, superb customer service. Such a refreshing change. What’s not to like? Reviewed on: 30th August 2018

First Class

5
Great insurance COMPANY,NOTHING IS ANY BOTHER AND THE APP IS GREAT ON MY PHONE NO NEED TO WORRY ABOUT FINDING PAPER WORK Reviewed on: 30th August 2018

ALWAYS WILLING TO GET YOU THE BEST DEAL FOR YOU

5
ALWAYS VERY HELPFUL AND GIVES THEIR FULL ATTENTION WHEN DEALING WITH THE PHONE CALL Reviewed on: 30th August 2018

Simple and professional

5
I found the experience simple, they understood my requirements and dealt with my quote vert professionally. Reviewed on: 30th August 2018

best service around

5
I asked and asked and asked!! a lot of questions...nothing was tto much trouble and answers were prompt Reviewed on: 30th August 2018

Great customer service

5
Friendly helpful staff when changing my policy Reviewed on: 30th August 2018

Insurance made easy

5
Very easy to transfer to Geofffrey Insurance because of the professional people I delt with. Hope to carry on with you. Reviewed on: 30th August 2018

Best customer service

5
I had previously had a bad experience with a major insurance company. So when i recieved a quote from geoffrey it was not so straight forward to take out the insurance. They gave me great advice to square the problem and so enabling me to take out the insurance premium i wanted with them. Also very competitive pricing and my renewal quote was a competitive price ( not always the case with previous experience of other insurers. Loyal customers are often taken advantage of). Reviewed on: 30th August 2018

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