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Geoffrey Insurance: Car Insurance reviews

4.20
Based on 289 reviews, last reviewed 24th Aug 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
7%
3 star
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0%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024
Rosey B's avatar
Rosey B

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024
Charlotte Douglas's avatar
Charlotte Douglas

About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

Geoffrey Insurance Car Insurance reviews (289)

Review of the Geoffrey Insurance, Car Insurance:

Disgraceful company to deal with

1
They took £966+ to renew a policy I didn't want renewing then when I cancelled the policy they told me I would be refunded in 7 days. 7 days later still no refund so I called and was told it would be another 7 days I would recommend avoiding this company Reviewed on: 22nd September 2023

No hassle Insurance.

5
Simple on line transaction. Quick and easy to arrange. Would highly recommend Reviewed on: 29th August 2018

Amazing service every time I have contacted Geoffrey...email, live chat and on the phone. I couldn't speak more highly of them...such a great service, thank you!!!

5
Amazing service every time I have contacted Geoffrey...email, live chat and on the phone. I couldn't speak more highly of them...such a great service, thank you!!! Reviewed on: 29th August 2018

Excellent customer Service

5
When making a claim they assigned one person to deal with me throughout. They were great and other companies could learn a thing or two from them. Reviewed on: 29th August 2018

Easy online application

4
Easy to apply on line. Fair priced premium. Reviewed on: 29th August 2018

Great service, great prices

5
We have insured with Geoffrey for the past two years. Their service is high quality with excellent customer care. Whenever there has been a need to speak to someone the staff are friendly, knowledgeable & make you feel extremely important. Reviewed on: 29th August 2018

Efficient and personable

5
Such a professional and efficient group of people. They have clearly invested in their infrastructure, people training and product. I haven't claimed but can imagine if their level of efficiency is anything to go by, I'd be well looked after. Reviewed on: 29th August 2018

Great deal

5
Easy to use and understand information on website Reviewed on: 29th August 2018

Miss

5
Never had any problems getting through always great customer service Reviewed on: 29th August 2018

No hassle.

5
Prompt, trouble free quote. Very good value for money. Whole procedure completed in a few minutes. Delighted. Reviewed on: 29th August 2018

Friendly staff, efficient correspondence

5
All dealt with extremely efficiently and helpfully. Delighted customer Reviewed on: 29th August 2018

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