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Geoffrey Insurance: Car insurance reviews

Name: Car insurance
Rating: 4.66 (291 reviews)

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4.31

Based on 291 reviews, last reviewed 17th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

86%

3 star

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024

Latest lowest rating:

1

Avoid this company They tried to keep charging me for a policy on a car thy wrote off and took away. When i tried to complain about this the person on the phone would ju... Read more Reviewed on: 17th June 2025

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About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

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Geoffrey Insurance Car insurance reviews (291)

Miss

Never had any problems getting through always great customer service Reviewed on: 29th August 2018

No hassle.

Prompt, trouble free quote. Very good value for money. Whole procedure completed in a few minutes. Delighted. Reviewed on: 29th August 2018

Friendly staff, efficient correspondence

All dealt with extremely efficiently and helpfully. Delighted customer Reviewed on: 29th August 2018

Excellent response when required. Courteous and straightforward

Nothing else to add. I am very satisfied with Geoffrey Insurance Reviewed on: 29th August 2018

Good customer service

Good company to deal with and very competitive Reviewed on: 29th August 2018

Hassle free

Every year, a hassle free, friendly renewal Reviewed on: 29th August 2018

Happy so far

The only time that you get a true reflection of customer service is when you unfortunately have to make a claim and this has not , and hopefully will not happen to us. Reviewed on: 29th August 2018

Excellent service

Really helpful and understanding Reviewed on: 29th August 2018

TRUE LOYALTY TO CUSTOMERS

The ethos of the company is to reward existing customers with lower premiums than new customers very rarely found these days but must end in lower management expenses as customer retention is assured. Also very competitive premiums. Had to make a claim last year and this was carried out without fuss to my satisfaction. Reviewed on: 29th August 2018

Affordable and uncomplicated motor insurance.

I haven't had to make a claim or use breakdown service but Geoffrey Insurance offers a very competitive rate and is easy to arrange on line. Reviewed on: 29th August 2018

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