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Geoffrey Insurance: Car Insurance reviews

4.19
Based on 289 reviews, last reviewed 24th Aug 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
7%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

No complaints No issues throughout year of insurance. Didn't need to make a claim so can't comment on the process. Price was competitive. I changed my vehicle two m... Read more Reviewed on: 10th January 2024
Rosey B's avatar
Rosey B

Latest lowest rating:

1

Poor Customer Service I have no issues with the insurance itself however their customer service is shocking as it their processes. Pray you never need to phone them! Don’t ... Read more Reviewed on: 24th August 2024
Charlotte Douglas's avatar
Charlotte Douglas

About this product

Geoffrey Insurance provide car insurance policies for UK drivers.

You can choose optional extras including legal expenses, breakdown cover, keycare and guaranteed replacement car cover to increase your protection. Geoffrey Insurance offer a free courtesy car for comprehensive cover.

Geoffrey Insurance reviews help you find out what it’s like to be a customer. If you’ve used Geoffrey Insurance before, you can also leave a review and share your experience.

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Geoffrey Insurance Car Insurance reviews (289)

Friendly staff, efficient correspondence

5
All dealt with extremely efficiently and helpfully. Delighted customer Reviewed on: 29th August 2018

Excellent response when required. Courteous and straightforward

5
Nothing else to add. I am very satisfied with Geoffrey Insurance Reviewed on: 29th August 2018

Good customer service

4
Good company to deal with and very competitive Reviewed on: 29th August 2018

Hassle free

5
Every year, a hassle free, friendly renewal Reviewed on: 29th August 2018

Happy so far

5
The only time that you get a true reflection of customer service is when you unfortunately have to make a claim and this has not , and hopefully will not happen to us. Reviewed on: 29th August 2018

Excellent service

5
Really helpful and understanding Reviewed on: 29th August 2018

TRUE LOYALTY TO CUSTOMERS

5
The ethos of the company is to reward existing customers with lower premiums than new customers very rarely found these days but must end in lower management expenses as customer retention is assured. Also very competitive premiums. Had to make a claim last year and this was carried out without fuss to my satisfaction. Reviewed on: 29th August 2018

Affordable and uncomplicated motor insurance.

5
I haven't had to make a claim or use breakdown service but Geoffrey Insurance offers a very competitive rate and is easy to arrange on line. Reviewed on: 29th August 2018

Car insurance made easy

5
I have just renewed my car insurance with Geoffrey Insurance as they very competitive on price & services that were offered as part of the package, this put them above others in the market place that were not so competitive. The whole process was very easy & simple, along with the amazing customer service that I received during the process. Reviewed on: 29th August 2018

Geoffrey Genius

5
Assessed my needs quickly and efficiently and the process didn't keep me on the phone too long Reviewed on: 29th August 2018

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