never again waist my time idiots!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This is the worst company I have dealt with told me all wrong information they cancelled my policy twice and took £1600 pound for 3months... This is the worst company I have dealt with told me all wrong information they cancelled my policy twice and took £1600 pound for 3months insurance would advise anyone not to use these people they are scamming people and the people behind this company are very rude false information was given a woman called shay has got really bad customer service how can you employ someone like this Read more Read less

The worst car insurance company I've ever tried to deal with. I got a quote from Money Supermarket, I had to call 'Not Got You... The worst car insurance company I've ever tried to deal with. I got a quote from Money Supermarket, I had to call 'Not Got You Covered' to confirm the quote with them and spoken to two Roadmen who both appeared to neither want to be at work or deal with members of the public. Both of them told me to do the payment online and I explained that the website was saying I had to call up and pay over the phone. Neither of them were helpful and told me that they wouldn't insure me because I'm a Social Worker. I've never heard such discriminative bullsh*t in my life. Don't offer quotes that you can't uphold! Employ staff who want to work, who want to deal with members of the public and that can string sentences together. Read more Read less

Was on put on hold for over an hour, then for a automated voice note to tell me office is now closed, I was first... Was on put on hold for over an hour, then for a automated voice note to tell me office is now closed, I was first in que for over an hour, very poor customer service Read more Read less

I was on phone for 2 and half hours waiting, from customer No.14 and when it was mine turn to speak to the advisor,I was... I was on phone for 2 and half hours waiting, from customer No.14 and when it was mine turn to speak to the advisor,I was again transferred from the other departments, and I was customer No2,but it an hour with no response ,I had to drop my call and I was feeling really sad... Really its just an Insurance company full of people with no work ethic...... Read more Read less

Extremely bad customer service I proceeded to give them a call as you cannot do the quote online, I had them saying they will call... Extremely bad customer service I proceeded to give them a call as you cannot do the quote online, I had them saying they will call back which they didn’t so we proceeded to call back and had abit of a go and the person was laughing very bad DO NOT USE THEM Read more Read less

On Go compare you are given a really good quote for car insurance but you have to ring them, then customer service goes through the... On Go compare you are given a really good quote for car insurance but you have to ring them, then customer service goes through the details in a very hurried manner occasionally saying is that all ok then they ring off to “go check the details and quote” they then come back with a quote 3 times the original one ridiculous time wasters - do not use Read more Read less

I took out unoccupied home insurance with this company in October for the total amount of £190 as the house in question was in the... I took out unoccupied home insurance with this company in October for the total amount of £190 as the house in question was in the throes of being sold I only wanted to have cover for a short time but I was sold an annual policy for the said amount,I agreed to the quotation as I was categorically informed that when I was ready to cancel the policy I would only pay a cancellation fee of £35 and the remainder would be refunded pro rata, today I have been refunded a total of £33.This equates to a total of £157 for 2 months cover, avoid this company or read the small print. Read more Read less

One of the best insurance companies in the market.Really helpfully and understanding have been with got you covered for 1 year and they are excellent... One of the best insurance companies in the market.Really helpfully and understanding have been with got you covered for 1 year and they are excellent polite always dealt with my queries and really understanding Manny is one of the best advisors who I ever dealt with Thankyou got you covered ❤️ Read more Read less