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Lifesure reviews

Lifesure Insurance logo
Rated Excellent • 4.93/5

Lifesure reviews

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  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Award winning organisation
    Award winning organisation
  • Provides paperless statements and documents
    Provides paperless statements and documents

Review summary

People rate this company as Excellent based on 452 product reviews

Average score of 4.93/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Lifesure have trended negatively over the past 90 days

Lifesure insurance is loved for its friendly, helpful staff and straightforward service that makes renewing and managing policies a breeze. The prices are competitive, often beating other quotes, and claims are handled quickly and efficiently. Some wish the website was a bit more user-friendly, and a few have noticed occasional price hikes or confusing follow-up emails after purchase.

Positive themes

  • Lifesure’s staff are friendly, helpful, and always ready to answer questions.
  • Renewing insurance with Lifesure is easy and hassle-free with clear communication.
  • Lifesure offers competitive prices that often beat other quotes for insurance.

Negative themes

  • Some find Lifesure’s website could be more user-friendly for buying insurance.
  • A few customers noticed price increases that felt a bit steep or unexpected.
  • Follow-up emails from finance providers after purchase caused confusion for some.
Summarised by AI
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About Lifesure

Lifesure is a specialist insurance broker.

Based in Cambridgeshire, Lifesure has been providing insurance for more than 50 years.

Lifesure offers a range of insurance broker services including leisure and everyday insurances such as, motorhome, touring caravan, static caravan, park home, home and car insurance.

Lifesure at a glance

Contact details

Phone
01480 278542
Email
[email protected]
Main address
3 Fenice Court, Phoenix Park, Eaton Socon, St Neots, Cambridgeshire, PE19 8EW
Social media

Reviews for Lifesure

Showing 11 of 452 company reviews

proactive customer service, price reduced this year!

Personal insurance Broker • 9th October 2025

proactive customer service, price reduced this year!

{"display":"Danny S","full_name":"Danny S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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Reliable easy to use competitive pricing genuine ser...

Personal insurance Broker • 8th October 2025

Reliable easy to use competitive pricing genuine service very helpful

{"display":"Neil A Bennett ","full_name":"Neil A Bennett ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Always competitive in price and excellent information.

    Always competitive in price and excellent information. The staff are prompt in response to calls and readily give relevant information. Being on a limited income... Always competitive in price and excellent information. The staff are prompt in response to calls and readily give relevant information. Being on a limited income staff offer advice on keeping costs low Read more Read less

    {"display":"Brian Mackman","full_name":"Brian Mackman","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Highly recommend

    Used for over 5 years, excellent communication and helpful friendly staff

    {"display":"Gail B","full_name":"Gail B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Friendly staff when you need to talk to them and ver...

    Friendly staff when you need to talk to them and very competitive rates for insurance. Easy to set up and have been with them for... Friendly staff when you need to talk to them and very competitive rates for insurance. Easy to set up and have been with them for years. Clear concise information of exactly what you’re getting with no hidden extras. Easy to get through too and no hanging on the phone listening to dreadful music. Read more Read less

    {"display":"VJD","full_name":"VJD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    excellent company to do business with

    excellent company to do business with

    {"display":"kenneth thake","full_name":"kenneth thake","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    My experience has been good.

    Pleasant and straight forward company to deal with. No pushy sales just pre-emptive information and decent pricing.

    {"display":"Tony B","full_name":"Tony B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    They excel above other companies for their competit...

    They excel above other companies for their competitive policies plus extra add ons with their policies giving my self hassle free motoring. Customer service is... They excel above other companies for their competitive policies plus extra add ons with their policies giving my self hassle free motoring. Customer service is excellent all enquiries are always handled with professionalism and resolved quickly and efficiently. Overall they are a great company in every aspect for insurance. Read more Read less

    {"display":"Tracey w","full_name":"Tracey w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Speak to Life with Confidence

    whenever you speak to life sure you know that they are in St Neots and you have confidence that your enquiry will answered in a straight forward manner

    {"display":"Alan Borrell","full_name":"Alan Borrell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    excellent customer service, great prices & cover.

    whenever i phone the customer service line of Lifesure i inform them that i'm hearing impaired and they are always so helpful,friendly and kind, this... whenever i phone the customer service line of Lifesure i inform them that i'm hearing impaired and they are always so helpful,friendly and kind, this is apart from their good prices and cover,even my sister now uses them, we are both pleased. Read more Read less

    {"display":"June H","full_name":"June H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I've been a customer for a good few years and have t...

    I've been a customer for a good few years and have travel insurance come into effect has been a great help

    {"display":"George I","full_name":"George I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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