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Halifax: Clarity Credit Card reviews

Name: Clarity Credit Card
Rating: 4.28 (255 reviews)

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4.14

Based on 255 reviews, last reviewed 9th Oct 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

17%

10%

Latest highest rating:

5

Handy while on holiday paying for more expensive items. Handy while on holiday paying for more expensive items. Reviewed on: 9th October 2024

Latest lowest rating:

1

Card blocked whilst abroad. Card blocked whilst abroad. After 3 days not resolved. Debacle. Many times unsuccessful calls and no way to use ebanking app to help. Reviewed on: 20th September 2024

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About this product

If you're wondering whether the Halifax Clarity Credit Card is right for you, read our reviews from customers who already have the popular card. Our community reviews can help you to find out about the pros and cons of the Clarity card, which will help you make an informed decision about whether or not you should choose Halifax.

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Halifax Clarity Credit Card reviews (255)

Review of the Halifax, Clarity Credit Card:

Handy while on holiday paying for more expensive items.

Handy while on holiday paying for more expensive items. Reviewed on: 9th October 2024

Great credit card for travelling

The Clarity Credit card has been incredibly useful while going overseas. It converts one currency into GBP so I'm not charged any fees, which has made my life a lot easier while travelling. Reviewed on: 27th April 2020

useful product

this is a unique credit card for going away. very good product. Reviewed on: 27th April 2020

Great for using abroad

Great card for using whilst on holiday - excellent rate and no additional charges. Reviewed on: 27th April 2020

GREAT CARD

FANTASTIC FOR TRAVEL AND GETTING LOCAL CURRENCY AT GOOD RATES Reviewed on: 6th February 2020

Great service and value

Using Clarity CC abroad resulted in no extra charges and excellent Exchange Rates Reviewed on: 28th January 2020

Falls from grace

This was a great credit card for spending money abroad - affordable and simple to use. However they have recently changed the rules so that paying the money back early - for example to reduce the interest charged on cash withdrawals - does not reduce the direct debit charge for the next month. After several instances where my credit card was significantly in the positive I have been left with no choice but to cancel the direct debit and so am now avoiding using it where possible Reviewed on: 25th January 2020

Too unreliable

Several years ago we got this for use abroad and it has been more trouble than it’s worth. Even if we pre advise of a trip (which they say we don’t need to do) any payment is invariably blocked. Twice they’ve assumed fraud and cancelled the card (and will only send a replacement to your home address within a week) so we couldn’t use it again for the rest of the trip. We end up using our UK card which costs far more than using a card that is less competitive than Clarity but does actually work when abroad. So now we just take lots of cash (at online rates) and whatever is left is then a bonus when we go away next time! Reviewed on: 12th January 2020

Great for overseas spending

No charges or fees for overseas so I have this specifically for using abroad. Interest rates aren't great but a good tool to have for holidays. Reviewed on: 29th December 2019

Great card

Use this all the time but only when abroad. Great rate of exchange given. Reviewed on: 24th December 2019

Blocked card day 1 of my holiday abroad

Day 1 of my holiday they blocked my card. I called them and their automatic system of entering my DOB was telling me my DOB was incorrect (it wasn't) I was then asked some ridiculous security questions such as what year did I open the account (i wasnt 100% of the year as I've had for around 3 or 4 years, so i 'failed' the security questions despite knowing all the normal questions... and then they promptly blocked my card and said i could only get this unlocked my going into a branch in england. Well I couldn't possibly do that as I was in USA for the next 3 weeks and now with no credit card! I had set up the voice recognition and told them I knew all of the normal security questions and pleaded with them to go through the security process again but they couldn't care less and left me stranded abroad without my card. I closed the account down there and then. They knew it was me as they let me shut the account down funnily enough! Ridiculous!! Do NOT rely on this card abroad as I've had numerous nightmares with it since they stopped asking you to tell them when you're going abroad. I'm submitting a complaint. Unreliable and ridiculous. Reviewed on: 17th December 2019

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