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Healthy Pets: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.87 (255 reviews)

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4.74

Based on 255 reviews, last reviewed 20th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

2 star

Latest highest rating:

5

Great value for money Took out this pet insurance for my cat, and have just bought a puppy and will be insuring her with these, exceptional service.. Reviewed on: 13th September 2023

Latest lowest rating:

1

Deducting whole years premium after death of pet Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys beha... Read more Reviewed on: 20th January 2024

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About this product

Finding the right insurance policy for your pet is important for peace of mind. At Smart Money People, we collect Healthy Pets pet insurance reviews to give you insight into life as a policyholder.

Healthy Pets provides insurance policies for cats and dogs, with specialist policies for kittens and puppies. If you’re insuring more than one pet, Healthy Pets offers a multi-pet discount. There are a range of policies available to suit your pet's needs, with varying levels of protection.

Before taking out a policy with Healthy Pets, check our reviews to be confident that the provider is right for you. Find out what existing customers have to say about their experience with Healthy Pets and whether they would recommend the provider. Learn about the key benefits of being a policyholder, with insight into the customer service and claims process. Be confident in your decision by reading our Healthy Pets pet insurance reviews.

If you’ve had a policy with Healthy Pets, write an honest review to help other pet owners just like you. Don’t forget to include details about the level of cover you took out, and the type of policy. Have you found the cost of your premium to be reasonable for the level of cover you received? Share any experience with the customer service team. Would you recommend the provider and policy to your family and friends? Share your experience with our Smart Money People community by leaving a Healthy Pets pet insurance review.

Healthy Pets Pet Insurance reviews (255)

Review of the Healthy Pets, Pet Insurance:

Deducting whole years premium after death of pet

Having insured my dog with healthy pets since 2016 and paid extra for the gold level to ensure my dog had good cover, I was appalled the companys behavior after making my first claim. My dog, at nearly 12 years old suddenly got ill and upon taking him to the vets, he underwent a scan which showed he had cancer in many places and he was put down that day. I put in my first ever claim (£1200) and was awarded just over £188.00 as the company decided to claim back nearly £600 for the monthly premiums I would have paid had he lived. Their policy states that they reserve the right deduct unpaid premiums not that they will do so. As a customer for many years I wasnt expecting this to happen especially as I have been paying over £60 a month for what I believed would be a good level of cover. Reviewed on: 20th January 2024

Really easy

Super easy and friendly, great value too! Reviewed on: 22nd September 2017

The most welcoming and helpful

I have only recently registered with Healthy Pets after trying 8 pet insurance websites. Having spoken to Healthy Pets Insurance, I found them the most courteous and helpful by far; their website didn't fail me and Margi was a very pleasant lady to deal with answering all my queries simply. A positive and enjoyable experience. Recommended to try to avoid wasting time and ending up frustrated with nothing to show for time spent wading through a troublesome website. And their charges are affordable with several plans to choose from. Reviewed on: 22nd September 2017

Easy no hassle sign up

Everything well explained with multI choices to choose from Reviewed on: 21st September 2017

Excellent

Good & easy to navigate web site. Competative prices. Hassle free. Reviewed on: 21st September 2017

New insurance

Although I have only just taken out my puppy insurance, I had occasion to telephone Healthy pets, about some matters I wanted clarifying. The phone was answered promptly and politely, the young lady I spoke to couldn't have been more helpful and answered my queries professionally and clearly, explaining things to me when I wasn't sure of the replies she gave me. Very professional contact point, although the young lady was a delight to talk to I hope I don't need to speak to her in the future, but if I do I know I shall be dealt with a professional and courteous manner. Reviewed on: 21st September 2017

Simple registration

It took me 5 minutes to register my dog, and she has really good insurance cover. Very competitive prices. Reviewed on: 21st September 2017

Excellent Customer service

Luckily i'm yet to claim on the insurance, i hope i'll never need to but every bit of communication and customer service has been 1st class with Healthy pets so far! Reviewed on: 21st September 2017

Fantastic service

Great website, clear policies. Very easy to set up our policy. Thank you! Reviewed on: 20th September 2017

Quick efficient service

Website was very easy to use and very quick. Plenty of choice on offer at reasonable prices. Reviewed on: 20th September 2017

Great service

No problems, easy to set up and great communication! Reviewed on: 20th September 2017

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